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yyyyyy x. yyyyyy
xxx-xxx-xxxx
abc@xyz.com
career objective
driven team player eager to contribute academic background in business administration as well as solid experience in sales, customer service, administrative functions, and computer operations toward actively supporting a dynamic organization in optimizing performance while building a progressive career
profile
ø offer 4 years experience in sales and customer service
ø effectively consult with clients to identify needs, develop and present customized presentations, persuasively negotiate transactions, and close sales; superior communication skills
ø ensure quality customer service in following order process through delivery, responding to inquiries and troubleshooting/resolving concerns
ø strong background in diverse facets of business operations ranging from billing clients, creating orders and purchase orders and preparing bills of lading to coordinating product distribution with transportation vendors and facilitating materials handling, shipping and warehousing functions
ø dynamic planning, organization, prioritization, and time management skills crucial to maximizing productivity, efficiency and quality of operations
ø pc literate; experienced in working with ms office, ms project and oracle
education
bachelors degree, business administration, university of phoenix-phoenix, az; 2008
associate of arts, business, western international university, phoenix, az; 2006
professional experience
sterilite corporation-canton, oh
6/03-current
stock handler
chose to relinquish shipping clerk position and return to stock handler in order to concentrate on completing degree, demonstrating a strong commitment to long-term planning and achievement of goals; facilitate efficient warehousing of finished product
shipping clerk
applied strong computer skills toward using oracle program to efficiently and accurately process billing of customers including major big box clients such as wal-mart and target
actively interfaced with transportation companies in strategically establishing appointments and schedules to maximize use of resources and achieve critical delivery timelines
effectively created quality orders, labels and bills of lading
held additional positions as machine operator and floor hand, with responsibilities ranging from setting up and operating injection mold machines to stocking materials for product manufacturing
lighting by design north-canton,
oh
6/98-8/02
sales and customer service associate
proactively prospected and developed new and remodel home lighting clients and productively consulted with clients to define needs, deliver presentations and close sales
supported administrative functions such as creating purchase orders and used computer to process transactions, maintain customer data and manage accounts
community activities
actively contribute both time and funds in support of mentally/physically challenged adult residents of mrdd facility
yyyyyy x. yyyyyy
xxx-xxx-xxxx
abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a (insert position title) capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, i offer a recent bachelor degree in business administration. concurrent with my academic pursuits, i have worked with sterilite corporation as a shipping clerk and stock handler and made the difficult decision to relinquish my position as a clerk and return to stock handling in order to focus on completing my degree. while with this company, i have acquired strong skills in different aspects of warehousing, shipping and transportation/distribution operations and related administrative functions, with responsibilities including billing clients, creating orders and supporting delivery documentation, and coordinating schedules with transportation companies. prior to this, i developed a solid 4-year career in sales and customer service, where i effectively applied varied sales techniques, including consultative selling, to generate sales and provided comprehensive customer service vital to maximizing customer satisfaction and loyalty. i am also proficient in computer operations, with skills in ms office, ms project and oracle database. to complement this background, i earned an associate of arts in business in 2006.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
sincerely,
michael w bacon jr
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