Results-focused leader specializing in supporting large-scale business operations, creating strategic initiatives, and providing world-class customer service eager to offer talents toward maximizing an employer s success.

 

 

Administrative Support • Budget / Financial Control • Strategic Analysis / Planning • New Business Growth

Marketing / Forecasting • Account Management • Contract / Grant Writing • Event Planning • Customer Relations

 

         Integral leader who makes decisions to reflect positively on business productivity, corporate well-being, and customer satisfaction, along with seamlessly liaising among all business professionals and clientele through to executive level.

         Ambitious self-starter who prioritizes and complete tasks within high-pressure situations, including contributing superior attention-to-detail and sharp analytical abilities toward developing long-term business strategies and workable solutions.

         Top performer who currently serves as Secretary to the President of Helping Hands Enrichment & Leadership Foundation whereas responsibilities include grant writing, budget analysis, marketing, event planning, and account management.

 

 

 

         Utilize broad scope of industry knowledge and dynamic business acumen to provide targeted decision-making for a fast-paced real estate office environment, including managing a top-performing team of real estate agents, as well as handling contract writing, property inspections, and document preparation to ensure seamless operational processes at all times.

         Boost bottom-line results by performing strategic marketing and forecasting analysis and developing long-term plans.

         Cost-effectively organize and manage operational budgets to maximize revenue within competitive real estate markets.

         Coordinate and manage an innovative company website and maintain accurate real estate listings of various properties, along with researching new and prospective listings and facilitating agent awareness of properties to optimize efficiency.

         Contribute strong communication skills toward liaising among diverse clientele, booking meetings, and managing events.

 

 

         Strategically steered high-volume operations by recruiting, training, and managing details-focused employees in meeting and / or exceeding short- and long-term companywide sales objectives, including planning and prioritizing team workflow to maximize use of resources while supporting the delivery of superior customer service to achieve set goals.

 

 

         Drove business growth by meeting and / or exceeding company and personal sales goals while aggressively prospecting for new or upgraded accounts via strong financial product / service presentations and top-notch customer service.

         Responded to customer concerns regarding their accounts and promptly resolved financial discrepancies or data issues.

 

 

         Played a vital role in maintaining a safe and nurturing environment for toddlers and children, including supervising youth groups during daily sessions, assisting in the development of diverse activities, and communicating progress to parents.

         Supported administrative operations by scheduling appointments, maintaining files, and answering telephone calls.

 

 

         Demonstrated solid multitasking talents toward assisting teachers in designing and executing daily tasks, including supporting children in learning class materials and providing individualized attention to each student to optimize results.

 

 

Bachelor of Arts in Economics                                                                                    University of Maryland

 

Microsoft Office (Word, Excel, PowerPoint, Outlook) • Microsoft Access • Microsoft Publisher • Internet Applications