yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

objective

client-focused social worker exploring opportunity to support a progressive healthcare organization in optimizing patient outcomes

professional synopsis

ø  more than three years of social work experience in acute medical care facilities, with extensive experience providing psychosocial evaluations, discharge planning services, and patient education and advocacy

ø  work closely with patients and family members to determine unique needs and goals, research patients case histories and secure prior records to avoid unnecessary diagnostic tests and procedures, and diligently document all relevant information

ø  effectively collaborate with multi-disciplinary teams and community resources to facilitate an integrated patient experience and provide referrals to a wide range of medical, psychiatric, substance abuse, vocational, social, cultural, spiritual, and financial support services

ø  ensure compliance with all hospital policies as well as jcaho, emtala, tdi, and hipaa regulations; maintain strong knowledge of current and proposed legislation

ø  demonstrated ability to perform multiple concurrent responsibilities in fast-paced, deadline-driven environments, capable of quickly adapting to constantly changing business needs, and comfortable working under heavy pressure

ø  dynamic communication and listening skills crucial to building productive patient and employee relations; recipient of numerous awards for providing excellent customer service

ø  sharp technical proficiencies including ms office (word, excel, powerpoint, access, outlook), quickbooks accounting software, and quicken

social services experience

social services director, rehabilitation hospital of dequincy, dequincy, la                                            3/07 c 10/08

• thoroughly assessed the social, economic, and medical needs of a diverse patient population  at this acute physical
  inpatient / outpatient rehab facility with insert number of beds
• facilitated conferences with hospital staff, patients, families, and external agencies to ensure accurate understanding of patient needs and provision of all necessary equipment and services upon discharge

 

social services director, resthaven nursing and rehabilitation center, lake charles, la                             4/06 c 3/07

• coordinated facility admissions by collaborating with hospitals, family members, and government agencies to obtain patient records
• developed relationships with residents and their families to cultivate a solid understanding of each resident s needs; maintained documentation in each patient s chart in line with state requirements
• successfully marketed to area hospitals and the general public by establishing relationships with case managers at healthcare facilities and organizing booths at regional health fairs

 

social worker / public relations clerk, dequincy memorial hospital, dequincy, la                                8/05 c 4/06

• documented social assessments for all skilled nursing care patients
• created and maintained database detailing credentials for all staff healthcare professionals
• organized annual health fairs and seminars, designed media advertisements, and prepared press releases to promote the hospital

 

additional client relations & administrative experience

401(k) representative, fidelity investments, insert location                                                                    11/09 c present                                                                                                                                                                                    

bookkeeper, barbara d. penhall, cpa, kyle, tx                                                                                    10/08 c present

operations processor i, wells fargo bank, n.a., billings, mt                                                                    10/03 c 4/05

education

bachelor of science in social work, abilene christian university, abilene, tx                                                       2003