Sales ~ Management

 

 

Performance-focused professional who excels in defining and implementing targeted strategies to capture new business, develop existing clients and facilitate competitive market leveraging ~ Client-focused and customer-oriented, with commitment to delivering world-class service ~ Talent for analyzing problems and  identifying, developing, and executing solutions-driven action plans vital to maximizing customer satisfaction, operational efficiencies and bottom-line profitability ~ Dynamic communication, presentation, negotiation, and interpersonal relation skills ~ Technology savvy; skilled in MS Word, Excel and PowerPoint as well as trained in CAD drafting

 

Ø  Achieved Top Rankings in District Customer Service Performance; past 5 consecutive years

Ø  Rated as a Top Engineer in District based on stellar performance reviews; 2009

Ø  Consistently maintain 100% collection rate through efficient billing and proactive customer management practices

Ø  Selected to represent company in delivering school presentations/classroom instruction in support of Junior Achievement Program, 2006-present

Ø  Took the initiative to complete Six Sigma White Belt and Yellow Belt Training, 2009

 

 

BellSouth/AT&T-Savannah/Augusta, GA                                                                         2000-Present

Outside Plant Engineer-Savannah/Augusta; 2001-present

Outside Plant Technician-Savannah; 2000-2001

Strategically capitalize on company-driven referral program to generate copper and fiber-based service sales; maximize revenue performance through responsive client management

Effectively deliver quality internal and external customer service in facilitating new commercial service, responding to service requests and troubleshooting issues for timely resolution

Coordinate road relocation projects with Georgia DOT and related County agencies/entities throughout metro Savannah and Augusta area

Profitably manage billing/collection for relocation or removal of company-owned facilities and equipment throughout region

Efficiently manage resources to achieve stringent budget guidelines

 

 

Georgia Southern University C Statesboro, GA

B.S. in Health and Kinesiology, Major C Exercise Science, GPA 3.35; 2000

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated, I offer numerous years of successful, progressive experience with BellSouth/AT&T, with a dynamic track record in providing superior customer service, driving business growth, providing strategic solutions, steering projects, and meeting budgets. Over the course of my career I have repeatedly ranked as a top performer within the District, and I believe this should translate to succeeding as a member of your team.  Complementing my experience, I have earned a B.S. in Health and Kinesiology from Georgia Southern University in 2000.

 

As an employee, you will find me to be a driven leader and collaborative team player prepared to deliver immediate and long-term results and committed to supporting you in achieving your goals.  I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy