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yyyyyy x. yyyyyy
42 heights road • fairfax, vt
xxx-xxx-xxxx • abc@xyz.com
versatile business professional eager to contribute broad-scope administrative support experience toward supporting a dynamic organization in maximizing bottom-line performance.
profile
- offer over 8 years of solid and progressive administrative support experience, including expertise within human resources, business operations and client services capacities.
- in depth experience in client-focused industries focused on delivering world class customer service.
- skilled at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
- technically proficient in microsoft word, excel, powerpoint, access, and outlook; proven knowledge of 6 different types of billing software.
professional experience
northwestern counseling and support services 2002 cpresent
billing specialist
- actively handled all agency insurance billing operations, including medicaid, medicare, third party payers, and waivers.
- sharp business acumen and experienced in managing broad scope of operations, from tracking outstanding accounts and running daily reports for supervisors to following up with denied claims.
- weekly
oversee $300,000 in received payments from a wide variety of insurance
companies.
consistently maintain and update over 5000 records, ensuring accurate and current in billing status. - strategically conduct monthly and yearly audits of all payable accounts across the agency.
- recognized by management for the lowest error rate and most organized billing department out of all agencies in the state of vermont.
hannafords supermarket 1999-2001
stocker
- successfully steered sales operations to generate high volume growth and revenue on behalf of company.
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
professional education
community college of
vermont present
bachelors of science in business
enousburg tec. office
occupations
2000
general office education
yyyyyy x. yyyyyy
42 heights road • fairfax, vt
xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include experience in administrative support, human resources, billing operations, and client services capacities. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, administration, and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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