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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

 

objective

proficient engineering professional eager to contribute robotics, x-ray, laser, optical and automated equipment expertise as well as strong project management and account management support skills in a challenging senior equipment technician role.

 

career profile

ø  over 17 years of electromechanical, robotic and inspection equipment maintenance experience.

ø  electrical engineering training and extensive professional development.

ø  strong capacity to develop and implement advanced methodologies and practices.

ø  well-versed in system maintenance, upgrades and device monitoring.

ø  strong familiarity in laser, optical, vision, pneumatic, hydraulic and software issues.

ø  record of progression to positions of increasing authority and responsibility.

ø  deliver exceptional customer service, quality and attainment of organizational objectives.

ø  knowledgeable in systems analysis, testing and quality assurance.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  enthusiastic team player.

ø  computer repair certification.

 

professional experience

industrial dynamics, torrance, ca                                                                                               2008 - present

field service engineer - application and technical sales support

       install, service, troubleshoot and repair x-ray, optical and laser inspection equipment and software for central region.

       provide customer service and account management support for diverse customers in challenging environments.

 

nova measuring instruments/hypernex                                                                                             2004 - 2008

field service engineer

       installed and service semiconductor manufacturing equipment for clean room environments.

       aided cleanroom semiconductor manufacturing through innovative troubleshooting and use of x-ray xrd inspection.

       performed round-the-clock monitoring of and attention to any system problems.

       utilized and reviewed preventive maintenance to increase component mean time to repair.

       upgraded preventive maintenance with effective mean time between failures (mtbf) process.

 

 

axcelis technologies, inc.                                                                                                               1996 - 2004

domestic product support lead, rockville, md (2000-2004)

       promoted to deliver customer support services, problem escalation management and resource coordination.

       directed staff of product support engineers.

       coordinated with other departments to develop new procedures and improve internal processes.

       supported field offices and managed customer support program to increase system availability.

       utilized field data to drive reengineering efforts.

       coordinated with engineering and research & development to design prototype hardware and software.

       authored repair, troubleshooting, maintenance and equipment retrofitting procedures.

       improved customer satisfaction by coordinating technical support call center.

 

field service engineer central region (1998-2000)

       retained to supply reactive and preventive hardware, software, network and account management.

       installed and service semiconductor manufacturing equipment for clean room environments.

       conducted round-the-clock monitoring of and attention to any system problems.

yyyyyy x. yyyyyy

page two

 

 

site supervisor, texas instruments dallas, tx (1996-1998)

       implemented cost-control practices to reduce company expenditures on remanufactured parts.

       utilized staff of four technical professionals to manage customer account needs.

       applied escalation management and resource coordination to resolve customer problems.

 

 

earlier background

have also been employed by complete business systems and advanced image systems as field service technician installing/servicing office automation equipment

 

education


management problems of the technical person in a leadership role

management skills for the new or prospective manager

workplace harassment: skills for prevention and response

 

university of texas at dallas, dallas, tx

electrical engineering program

 

kilgore college

computer repair certification

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a senior equipment technician capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include electrical engineering training and over 17 years of robotics, x-ray, laser, optical and automated equipment maintenance experience. to complement this background, i possess project management, analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

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