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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
enthusiastic and professional team player eager to contribute variety of technical and it talents toward actively supporting the optimal performance of a progressive organization in the role of rackspace monitor. offer demonstrated dedication, technical knowledge, personal drive and superior performance in exchange for professional growth and development.
career profile
ø dual bachelor of arts degrees.
ø strong familiarity with advanced business software, including windows 95/98/2000/nt, linux, html, css templates, dns; exposure to c+, c++ and basic.
ø proven ability in customer service initiatives.
ø exceptional team leader with highly-refined personnel management skills.
ø well-organized, detail-oriented multi-tasker.
ø self-motivated, self-directed individual.
ø contributor to increasing overall organizational proficiency and efficiency.
professional experience
broadway daily bread company 2009
assistant baker/customer service representative
tasked with assisting in production of gourmet breads, pastries and desserts.
additionally, interacted closely on a daily basis with large customer base, assuring satisfaction and repeat business.
southwestern business corporation 2007
payment reminder services
worked closely with client base, notifying them of any updates on their accounts.
assisted customers with payment agreements on past due accounts.
utsa recreation center 2006
group exercise instructor
oversaw variety of weekly exercise classes, including pilates, yoga and spin.
developed motivational focus for college-age participants.
b&b pizzas inc. 2005 - 2006
delivery specialist/team leader
utilized specialty software to expand delivery efficiencies.
managed exemplary communication between team members, resulting in increased customer satisfaction.
benefit planners, inc. 2002 - 2003
office assistant
provided strong support to hr department through production of internal media; maintained employee currency with company information, increasing morale levels.
developed electronic database after organizing and uploading all hr files.
oversaw company store; maintained all transaction documentation in ms excel database.
yyyyyy x. yyyyyy
page two
carl s cleaners 2002
customer service
managed company client database while overseeing all customer service requirements.
other involvements
u.s. department of agriculture; forest service summer, 2008 / summer, 2009
volunteer (2009
led student team in archeological excavation/survey of ancient materials; assisted in developing wilderness skill sets.
in conjunction with san bernardino forest archeologist and tribal relations manager, focused efforts on developing sufficient relevant information in support of recognition by national registry of historic mining district, paving way for future federal funding.
student (2008)
served as member of student team charged with conducting archeological excavation and survey of prehistoric/historic materials.
assisted in navigation of difficult terrain and in development of survival skills.
technology skills
ms windows 95 / 98 / 2000 / nt, ms dos, linux, html, css templates, c+, c++, basic, dns
education
university of texas, san antonio, tx
bachelor of arts, psychology & anthropology, 2008
3.3 gpa
affiliations
member, psi chi professional psychological organization
member, golden key
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