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yyyyyy x. yyyyyy                               0000 xxxxxx xxxx , xxxx , xxxxx 00000



career objective                                                                                            

solutions-focused, quality-oriented it professional eager to contribute technical expertise as well as sharp team building and communication skills toward actively supporting company operations.



ø  offer progressive experience in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions.

ø  expertise in developing and executing cost-effective policies, procedures, processes, and methodologies to optimize performance.

ø  proficiently steer projects from concept through delivery.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

ø  comprehensive background in different operating systems and environments.


key achievements                                                                                            

ø  due to exceptional leadership and service, nominated for numerous awards including: president s leadership award (2007), presidents diplomat (2006) & presidents participation award (2006).

ø  elected president (2006-2007) and vice president (2005-2006) of the william penn university computer club.

ø  appointed vice president (2006-2007) of alpha psi omega, the theatre honor society.



bachelors of arts in computer science, emphasis in information technology - william penn university, 2007


professional experience                                                                               

arrow quick solutions - oskaloosa, iowa                                                                       2006-2008

it specialist

  strategically defined, developed and executed corporate-wide networking standards instrumental to boosting productivity, efficiency and quality of multi-site operations.

  steered the structuring and implementation of results-driven networks, substantially improving performance.

  directly collaborated with management on hardware/software system reviews, identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.

  independently managed workflow and projects, demonstrating exceptional organizational and multitasking abilities in achieving operational goals and timelines.

  promoted superior customer service in preparing and providing quotes and invoices for each customer.


pella opera house - pella, ia                                                                                         2004-2005

computer, lights, and sound tech

  contributed solid technical abilities in promptly troubleshooting and resolving all computer problems in a fast-paced environment.

  cost-effectively identified, developed and implemented targeted strategies to optimize operational productivity, efficiency and profitability.

  concurrently applied sharp technical acumen toward handling all aspects of computer, light and sound technology, further illustrating ability to manage multiple functions.


technical skills                                                                                              

lan\wan technologies, wireless technology, vpn, ms exchange, windows 2003 (sbs and standard), os x server, windows xp, windows 2000, mac os x.




yyyyyy x. yyyyyy                               0000 xxxxxx xxxx , xxxx , xxxxx 00000













hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


from supporting high performance teams and facilitating superior client servicing to streamlining operations and executing proactive technical processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  as illustrated by the accompanying resume, i have a comprehensive background in technology and customer service, assuming increasing levels of responsibility.  to complement my experience, i offer a bachelors of arts in computer science, emphasis in information technology.


as a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy


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