Resume Company – The Internet’s Very Best
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed


ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!



Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx xxx-xxx-xxxx abc@xyz.com

 

Eager to return to Franklin Templeton Investments where strong  customer service expertise and polished problem solving abilities will make an immediate and positive impact.

 

Profile 
 

  • Offer 6+ years experience with Franklin Templeton Investments; consistently exceeded performance expectations by achieving excellent call scores.
  • Successfully earned company s first Internal Transaction Review (ITR) top-rated call for Retirement Services Department.
  • Received letter of commendation from Senior Vice President and President as result of exemplary performance at Franklin Templeton.
  • Outstanding customer service capabilities, administrative strengths, and technical skills.
  • Effectively and proactively collaborate with team members to meet or exceed expectations; proven ability to cultivate cohesive working relationships with all levels of an organization.
  • Industrious self-starter; set goals and develop action plans for rapid attainment.
  • Methodical and analytical; able to create and execute innovative solutions to meet defined business goals and needs.   
  • Superior blend of critical thinking, decision-making, prioritization and interpersonal skills.

 

Professional Experience

 

Bayfront Medical Center, St. Petersburg, FL, 2005 to Present

Patient Access Services Representative III, Surgery Team

  • Pre-register patients for surgery, verify and input insurance information, and collect co-pays and/or deductibles.
  • Diligently receive authorizations from insurance companies to ensure timely payment.
  • In initial role as Quality Assurance Representative, meticulously reviewed and validated proper account registration, insurance input, and billing.

 

Franklin Templeton Investments, Saint Petersburg, FL, 1999 to 2005

Senior Associate

  • Accurately and efficiently processed monetary, non-monetary and legal items.
  • Demonstrated excellent communication and multi-tasking skills in fielding calls from financial advisors and shareholders.
  • Trained, mentored and coached new hires in FTI s customer service practices and call handling procedures.
  • Progressed from Shareholder Services, to Retirement Services, to most recently in Trade Control.
  • Applied sharp attention to detail toward monitoring and scrutinizing accounts for suspicious or excessive trading activities as well as issues detrimental to fund performance.

 

Saint Anthony s / Citrus Memorial Hospital, Saint Petersburg & Inverness, FL, 1991 to 1999

Registrar

  • Leveraged strong organizational skills to manage, coordinate and gracefully balance numerous customer service functions encompassing patient registration, data entry, insurance verification and processing, and answering/routing incoming calls.

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx xxx-xxx-xxxx abc@xyz.com

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking to return to Franklin Templeton Investments in a customer service capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

In addition to an extensive customer service background, I bring to you outstanding skills in assessing customer needs, significant talents in problem solving, and proficiency in delivering top-notch service to ensure satisfaction and business continuity. During my prior time with FTI, I constantly surpassed performance expectations by achieving superior call scores and accuracy levels. In fact, I captured the first-ever ITR top-rated call for the Retirement Services Department. To complement these qualifications, I offer well-developed organizational, analytical, and communication skills which are paramount in customer service.   

  

If invited back to FTI, you will once again find me to be a self-motivated professional thoroughly committed to supporting you in achieving your objectives through diligence, versatility and a hands-on leadership approach. I am confident that I will be a valuable asset and look forward to interviewing with you in the near future.  Please call me anytime at the numbers above so we can schedule a time to meet.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!