yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
productive, quality-oriented management professional eager to contribute exceptional organization, staff management and administration skills toward optimizing operations of a progressive organization.
ø over 20 years of administrative, personnel and office management experience.
ø focus on productivity enhancement, meaningful cost control and staff development.
ø record of progression to assignments of increasing authority and responsibility.
ø strong interest in human resource functions with emphasis on training and development.
ø wide-ranging program and general operations background.
ø experienced in leadership, procedures, event planning and shrink control.
ø skilled in policy, procedures and process improvement.
ø comprehensive grasp of business and employee management.
ø outstanding communications and presentation skills.
ø expertise in operations management.
ø well-organized multi-tasker with strong detail orientation.
sam s club, laurel, md 2005 - present
hardlines manager (year-present)
responsible for merchandising all non-food inventory, stocking and rearranging endcaps.
ensure completion of layouts according to company instruction.
lead audit team controlling shrink, performing inventory and maintaining store.
overnight manager (year-year)
oversaw club stocking personnel, receiving and claims (returns).
operations manager (2005-year)
recruited to direct cashiers, front-end supervisors, cart people, tire department and photo department.
oversaw spirit team planning events to boost morale; evaluated, coached and led staff.
oversaw fresh departments including meat, bakery and produce.
performed intensive employee performance evaluations.
monitored sales and merchandise performance.
rite aid pharmacy, washington, dc 1994 - 2005
store manager (1998-2005)
controlled p&l, payroll and expenses.
provided leadership for up to 20 associates.
oversaw delivery operations to customers and managed doctor charges.
other career background
have also been employed by b & n inc. in capacity of store manager establishing this business, ordering inventory, merchandising stock, ensuring housekeeping and controlling expenses.
control data institute
jane addams vocational high school
united states army, 1982 - 1985
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