yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

proficient professional consultant eager to contribute project management expertise as well as strong business analysis skills toward actively supporting an organization in maximizing performance.

 

profile

 

• offer solid and progressive business consultant experience, including expertise within business analysis, project management, documentation, and testing capacities.
• recognized for exceptional contributions in business analysis, management consulting and client services.
• excel in training, building and leading top-performing, client-focused personnel teams.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• commended for being a hard-working, flexible professional with a proven commitment to team work.
• skilled at performing independently or within a team to exceed all operational goals and objectives.
• dynamic communication, organization, troubleshooting, and relationship management skills.

 

professional experience

senior consultant deloitte consulting, llp.                                                                                         2004-present

• spearhead all operations of a team of writers, facilitating the development and cooperation of content and ideas to build eminence for the firm.
• sharp business acumen and experienced in managing broad scope of operations, from leading the configuration and testing of rights management services for sharepoint 2007 deployment to implementing and deploying microsoft sharepoint.
• proficiently handle client needs analysis, including scoping, planning and documenting business requirements and design to fulfill client needs.
• successfully supervise the implementation of various technologies and processes for clients across public sector, technology/media, healthcare, and oil/gas industries.
• drive the governance & compliance effort, ensuring team compliance with client s standards/policies, documented technical controls and gap assessments.
• efficiently develop test scenarios, supervise the planning of testing cycles and manage individual testing cycles.
• leadership resulted in the reduction of configuration errors and system defects by 20%.

 

business analyst wellpoint health networks                                                                                           2003-2004

• consistently identified perceived gaps in service to business owners through the application of an innovative web monitoring project.
• tasked with the evaluation of vendor tools for company web monitoring project.
• successfully identified and resolved all operational problems to ensure customer satisfaction.
• responsible for analyzing performance and availability data to create and update ad hoc reports.
• utilized diagnostic audits to formulate a step-by-step design guide for future web page design.

 

technical writer aten technologies                                                                                                           2002-2003

• serving as key member of management, drafted detailed technical documentation and performed testing on homeplug and bluetooth product lines.
• drove the creation and implementation of an engaging products website to increase marketing to clients and resellers.

 

professional education & skills

 

bachelor of science in information & computer science university of california, irvine                                   2003

 

general tools:  microsoft office/visio/project/publisher.

software/products: bea weblogic workshop 8.1, quest software s toad, microsoft sharepoint 2007.

development tools/languages: adobe output designer, macromedia dreamweaver, adobe photoshop, mercury testdirector 8.0, rational rose, clear quest and clear case.