yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile business professional eager to contribute broad-scope administrative support experience toward supporting a dynamic organization in maximizing bottom-line performance.

profile

 

• dynamic professional offering over 8 years of solid and progressive administrative experience, including expertise within mortgage operations, business support, medical assistance, and customer service capacities.
• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
• skilled at performing independently or within a team to exceed all operational goals and objectives.
• dynamic communication, organization, administration, and relationship management skills.
• technically proficient in windows 2007, microsoft office suite, calyx point, d/o, d/u, l/p, docutech, docmagic, datatrac, and online mortgage documents.

 

professional experience

 

contract processor seapointms                                                                                                     2006-2008

• successfully handled all phases of loan processing, running automated underwriting programs, submitting files to lender, validating conditions of ordering docs, and following up with title on funding.

 

senior loan processor omni funding services                                                                              2005-2006

• serving as processor for 9 agents, supervised comprehensive loan administration, from initial review of loan information and validating conditions to ensuring compliance with lender guidelines and reviewing documents for completeness.

 

senior loan processor westland financial                                                                                    2004-2005

• efficiently handled all processing operations on behalf of 13 agents, consistently ensuring delivery of quality customer service vital to sustaining and growing clientele base.

 

jr. loan processor california financial group                                                                             2003-2004

• actively collaborated with senior processor in the collection and validation of conditions, documents and funding.

 

document drawer/calc input fremont bank                                                                                          2003

• successfully verified loan information before drawing docs, averaging between 20 and 25 loans a day.

 

national placement assistant the srs group                                                                                 2002-2003

• effectively handled all administrative functions, including processing resumes, interviewing candidates, updating database, and communicating with clients.

 

loan setup / doc drawer assistant monument mortgage, inc.                                                      2001-2002

• responsible for inputting new loan submissions into computer system, while also preparing collateral s for the funding and shipping departments.

 

professional education

 

bachelors in health and science administration university of phoenix                                            present

received president's and dean's scholar awards for 4.0 gpa.

 

associates in applied science in medical assisting heald college                                                    1/2010

 

cpr certified ▪ hippa certificate

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in mortgage operations, business support, medical assistance, and customer service capacities. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, administration, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

 

yyyyyy x. yyyyyy