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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
proficient information technology professional eager to contribute advanced technology, infrastructure, server administration, network engineering and project management in a challenging assignment.
career profile
ø over 12 years of it, network, configuration and system administrative experience.
ø manage major infrastructure with 2000 servers and 18,000+ users at multiple locations.
ø proven capacity in systems analysis, testing, quality assurance and application implementation.
ø effectively interact with diverse groups and professionals at all levels.
ø well-versed in configuration, network troubleshooting and tier three support.
ø strong abilities in workstation installation, network establishment and diagnosis.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø enthusiastic team player and contributor to organizational proficiency.
ø outstanding capacity to develop and implement advanced applications.
ø university-level computer science studies.
technology skills
ms windows server, wintel, remedy, foundstone, mra, policy auditor, dlp, dns, wins, active directory, group policy, mcafee epolicy orchestrator (epo), wsus, citrix, citrix winframe risk advisor, ibm blade server, hs20/21/22, ms windows 95/98/nt 4.0/2000/2003/2008, windows 2008 server, windows nt, gpo, vmware esx, dhcp, wins, tcp/ip, isa server, cisco vpn concentrator, arcserve 6.x, netware 3.x/4.x, lotus notes 4.x.
professional experience
coventry health care, inc, king of prussia, pa 2007 - present
systems engineer
manage 12,000 workstations, 2,500 windows servers and provide tier 3 support to end users and staff.
track issues and resolve documentation with remedy, configure epo and implement dlp workstations.
redesign ad replication topology, setup epo for ubiquitous management and integrate new companies.
execute auditing procedures, prepare sox compliance, present findings and options for resolution.
assist identification of it audit universe, evaluate it risk assessment results and plan it audit activities.
concentra integrated systems, king of prussia, pa 2004 - 2007
senior network analyst
supported and maintained active directory infrastructure and windows server environment.
configured and managed ms isa server and coordinated with management to develop infrastructure.
developed active directory forest of four domains including root.
concentra managed care, waltham, ma 1998 - 2004
corporate network analyst 2000 - 2004
designed and deployed new technologies for corporate and implemented cisco vpn concentrator.
network administrator 1998 - 2000
maintained variable network environments for nationwide satellite offices.
troubleshot network issues, installed new infrastructure at remote sites and ensured nightly backup runs.
created, managed and troubleshot accounts, as well as patched pcs and equipment for y2k compliance.
technical support representative 1998
provided telephone-based support for end users.
installed and configured operating systems, network-based applications and server software.
troubleshot network problems and provided telephone-based end user training.
education
indiana university
computer science studies, 1996
the citadel
computer science studies, 1992
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging it management career opportunity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include over 12 years of highly successful it experience with national leaders. to complement this background, i possess demonstrated expertise in managing major infrastructures, server administration, user support, audit preparation and project management, as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
attachment
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
thank you letter text
date
contact name
company name
address
city/state/zip code
dear _______________________________:
i would like to thank you for providing me the opportunity to interview with you and discuss the exciting it manager position currently available with your organization. having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.
as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff. i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.
should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.
sincerely,
yyyyyy x. yyyyyy
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