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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

dynamic leader with expertise in business development, sales/account servicing, operations/administrative management, and team building eager to contribute talents toward collaborating with a progressive organization in optimizing bottom-line performance.

 

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career profile

ø  career built in roles of increasing authority and responsibility in the banking, lending and financial sectors.

ø  over ______ years of solid experience in all phases of management, sales/marketing, unit operations and personnel direction.

ø  exceptional capacity in increasing sales revenues and market share.

ø  in-depth knowledge of all facets of banking, real estate and mortgage portfolios/loan origination.

ø  demonstrated competence in p&l, consulting and technical support.

ø  outstanding track record of improving employee retention and slashing turnover.

ø  expertise in recruitment, training and development of effective teams.

ø  consistently build value and marketshare in every assignment.

ø  adept in team supervision, leadership and motivation.

ø  knowledgeable in administrative procedures, policy implementation and unit turn-around.

ø  proven capacity to integrate new technologies to maximize productivity and profitability.

ø  excellent ability in prioritization, problem solving and effectiveness in fast-paced environments.

ø  well-organized multi-tasker with exceptional interpersonal skills.

ø  proficient in advanced business software applications including ms office suite, lotus and specialized mortgage software including calyx point, byte, genesis and encompass.

ø  de certification for fha.

ø  extensive professional development studies.

ø  florida mortgage brokers association.

ø  national association of mortgage brokers.

 

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professional experience

hsbc bank wholesale lending division, tampa, fl                                                                                dates

business development manager

       recruited to promote portfolio of lending programs to brokers, lenders and builders in real estate and mortgage industry.

       manage existing account base.

       designated to train/develop personnel on hsbc s portfolio of lending programs, processes and technology through interactive presentations.

       utilize credit analysis, evaluating appraisals, processing, underwriting, closing and post closing skills.

       facilitate fannie mae, fha, va, reverse and non-conforming lending programs.

       initiate daily/weekly marketing campaigns with via fax, e-mail and handouts.

       successfully promote efficient prospecting and follow up.

       support 10/12 units daily.

       develop and expand synergistic relationship with operations team to aid pipeline management and pull through.

       have established significant book of business throughout ocala and tampa bay markets.

       expertise in credit analysis and risk assessment.

       orchestrate loan structuring and lending products customized to client needs.

       possess fha direct endorsement.

 

- continued -

 

 

 

yyyyyy x. yyyyyy

page two

 

title insurors of florida, st. petersburg, fl                                                                                             dates

state sales manager

       actively recruited, trained, mentored and led a top-performing team of account executives vital to driving sales across throughout the state of florida.

       met/exceeded weekly, monthly and quarterly goals.

       originated daily reports to track/evaluate production and target opportunities.

       planned, launched and executed industry trade events in florida.

       personally aided/supported account executives to evaluate skills and coach/mentor.

       developed and wrote marketing materials.

       kept inventory within budget.

 

residential title services, clearwater, fl                                                                                                 dates

state sales manager

       directed staff of 6-8 account executives in state of florida.

       recruited, trained and mentored new personnel.

       developed challenging weekly, monthly and quarterly sales objectives.

       initiated daily reports to monitor production.

       in charge of industry tradeshows.

       developed, trained and mentored account executives.

       orchestrated effective team building events to promote synergy.

       administered marketing material inventory within budget.

       key player in management meetings with owner/department heads.

       upgraded and expanded annual revenue from $1mm to $4.3mm in 12 months.

 

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earlier background

prior to ______, served as director of mortgage operations, pulte homes/mortgage, indianapolis, in; branch manager, homebuilders financial network, tampa, fl; and branch manager, foundation funding, tampa, fl.  in these assignments, built outstanding loan origination, mortgage production, processing, underwriting, operations, recruitment, training and p&l experience.

 

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education

orange coast college

allen bradley, plc fundamentals course on automation

customer service training the customer by hal becker

 

miami dade community college

continuing education for va mortgages

7 habits training by steven covey         

managing human performance training

recruiting, selecting and development training

franklin covey course on time management

trainone sales training through hsbc

 

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technology skills

microsoft 95-2000, xp, millenium and vista

microsoft word, excel and powerpoint

all lotus applications

internet applications

mortgage software - calyx point, byte, genesis, encompass etc.

fha connection & chums

autocad versions 10-14 including autocad lite

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