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yyyyyy x. yyyyyy

▪ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪

xxx-xxx-xxxx ▪ ▪

driven business professional seeking a challenging position in management, where expertise in retail store operations, employee supervision, and customer service will prove instrumental to company success.

career profile


a results-oriented manager with experience in business operations, client services, and project supervision. in-depth expertise in identifying and capitalizing on opportunities to penetrate and develop new markets. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. dynamic communication, presentation, negotiation, and relationship management skills. proven ability to lead and motivate team members to ensure success. awarded general manager of the year 2001.

technical expertise


windows nt workstation 4.0, windows nt server 4.0, windows nt server in the enterprise

exchange server 5.5, tcp/ip on windows nt 4.0, networking essentials

professional experience


general manager classic soft trim                                                                                                                                                    2005-present

  • effectively manage 2nd largest store in the company with annual sales of $3.6m; improve profitability by overseeing move to new location.
  • successfully lead company from a $250k annual deficit to over $250k annual revenue in three years.
  • manage broad scope of operational activities including ordering, inventory control, scheduling, sales, customer service, and trouble-shooting of installations.


sales manager classic soft trim                                                                                                                                                             2004-2005

  • hand picked to open new store in las vegas; successfully steered sales operations to generate high volume growth and revenue, averaging $1,000,000 annually.
  • contributed proactive planning, developing, and implementing of sales campaigns to expand utilization of company products.


general manager prestige products corporation                                                                                                                              2002-2004

  • successfully increased sales from $1.28m to $3.6m over one year period through the implementation of marketing initiatives that drew in new business.
  • effectively hired, trained and directed staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.


general manager prestige products corporation                                                                                                                              2000-2002

  • sharp business acumen and experienced in managing broad scope of operations, from sales/marketing, customer service and ordering to inventory control, vendor relations, scheduling and troubleshooting installations.
  • responsible for store sales increase of 36% and annual sales of $2.2m.


technical support coordinator valicert                                                                                                                                                1999-2000

  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
  • proficiently provided technical support to customers, including product usage education, account maintenance, and complex technical problems.


owner/manager bay area bagels                                                                                                                                                               1995-1999

  • effectively provided strategic planning and direction, involving the development of business plans, client account management, marketing plans, financial analysis, and the management of daily business operations.


manager lucky stores inc.                                                                                                                                                                                        1985-1995

  • successfully managed the top 3 stores in the division; consistently exceeded sales projections.
  • efficiently handled duties including, ordering, inventory control, scheduling, and customer service.



san francisco state university san francisco, ca                                                                                                                                    1988

bachelor s of science in chemistry
microsoft certified systems engineer                                                                                                                                                        2000

yyyyyy x. yyyyyy

▪ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪

xxx-xxx-xxxx ▪ ▪









hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a retail management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in business operations, employee development and sales generation. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, negotiation and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy

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