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yyyyyy x. yyyyyy
▪ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪
xxx-xxx-xxxx ▪ abc@xyz.com ▪
driven business professional seeking a challenging position in management, where expertise in retail store operations, employee supervision, and customer service will prove instrumental to company success.
career profile
a results-oriented manager with experience in business operations, client services, and project supervision. in-depth expertise in identifying and capitalizing on opportunities to penetrate and develop new markets. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. dynamic communication, presentation, negotiation, and relationship management skills. proven ability to lead and motivate team members to ensure success. awarded general manager of the year 2001.
technical expertise
windows nt workstation 4.0, windows nt server 4.0, windows nt server in the enterprise
exchange server 5.5, tcp/ip on windows nt 4.0, networking essentials
professional experience
general manager classic soft trim 2005-present
- effectively manage 2nd largest store in the company with annual sales of $3.6m; improve profitability by overseeing move to new location.
- successfully lead company from a $250k annual deficit to over $250k annual revenue in three years.
- manage broad scope of operational activities including ordering, inventory control, scheduling, sales, customer service, and trouble-shooting of installations.
sales manager classic soft trim 2004-2005
- hand picked to open new store in las vegas; successfully steered sales operations to generate high volume growth and revenue, averaging $1,000,000 annually.
- contributed proactive planning, developing, and implementing of sales campaigns to expand utilization of company products.
general manager prestige products corporation 2002-2004
- successfully increased sales from $1.28m to $3.6m over one year period through the implementation of marketing initiatives that drew in new business.
- effectively hired, trained and directed staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.
general manager prestige products corporation 2000-2002
- sharp business acumen and experienced in managing broad scope of operations, from sales/marketing, customer service and ordering to inventory control, vendor relations, scheduling and troubleshooting installations.
- responsible for store sales increase of 36% and annual sales of $2.2m.
technical support coordinator valicert 1999-2000
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
- proficiently provided technical support to customers, including product usage education, account maintenance, and complex technical problems.
owner/manager bay area bagels 1995-1999
- effectively provided strategic planning and direction, involving the development of business plans, client account management, marketing plans, financial analysis, and the management of daily business operations.
manager lucky stores inc. 1985-1995
- successfully managed the top 3 stores in the division; consistently exceeded sales projections.
- efficiently handled duties including, ordering, inventory control, scheduling, and customer service.
education
san francisco state university san francisco, ca 1988
bachelor s
of science in chemistry
microsoft certified systems engineer
2000
yyyyyy x. yyyyyy
▪ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪
xxx-xxx-xxxx ▪ abc@xyz.com ▪
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a retail management capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include experience in business operations, employee development and sales generation. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, negotiation and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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