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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

proficient banking professional eager to contribute financial operations expertise as well as strong fraud analyst skills and loss prevention talents toward actively supporting an organization in maximizing performance.

 

profile

 

  • offer over 12 years of solid and progressive executive-level consumer finance experience, including expertise within marketing, performance analysis, and customer service capacities.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • effectively identify and capitalize on opportunities to penetrate and develop clientele for banking products and services.
  • track record for identifying problems and consistently delivering effective solutions.
  • dynamic communication, negotiation, and relationship management skills.

 

professional experience

 

fraud prevention analyst colonial bank                                                                              2004-2009

  • successfully managed a broad range of loss prevention operations, including early detection procedures to reduce bank losses, identification of counterfeit checks/forgeries, v5 charge backs, check deposits, and kiting.

 

teller/account sales university federal credit union                                                                 2004

  • successfully steered sales operations on checking and savings accounts to generate high volume growth and revenue.

 

route manager crystal springs                                                                                                   2004

  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

banking operations regions bank                                                                                        2000-2004

  • sharp business acumen and experienced in managing broad scope of operations, from customer service and research department operations to banking sales and data entry.

 

sales representative home quarters                                                                                   1999-2000

  • contribute proactive planning, developing, and implementing of sales campaigns and promotions to expand utilization of bank s products and services.

 

professional education

 

cad/web design coursework bessemer state technical college bessemer, al

 

mecp certified metro electronics                                                                                             1999

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