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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
proficient banking professional eager to contribute financial operations expertise as well as strong fraud analyst skills and loss prevention talents toward actively supporting an organization in maximizing performance.
profile
- offer over 12 years of solid and progressive executive-level consumer finance experience, including expertise within marketing, performance analysis, and customer service capacities.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- effectively identify and capitalize on opportunities to penetrate and develop clientele for banking products and services.
- track record for identifying problems and consistently delivering effective solutions.
- dynamic communication, negotiation, and relationship management skills.
professional experience
fraud prevention analyst colonial bank 2004-2009
- successfully managed a broad range of loss prevention operations, including early detection procedures to reduce bank losses, identification of counterfeit checks/forgeries, v5 charge backs, check deposits, and kiting.
teller/account sales university federal credit union 2004
- successfully steered sales operations on checking and savings accounts to generate high volume growth and revenue.
route manager crystal springs 2004
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
banking operations regions bank 2000-2004
- sharp business acumen and experienced in managing broad scope of operations, from customer service and research department operations to banking sales and data entry.
sales representative home quarters 1999-2000
- contribute proactive planning, developing, and implementing of sales campaigns and promotions to expand utilization of bank s products and services.
professional education
cad/web design coursework bessemer state technical college bessemer, al
mecp certified metro electronics 1999
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