accomplished administrative/customer service professional with over 15 years experience. direct large-scale projects from concept to completion as a team leader. highly organized, detail-oriented problem solver with a proven ability to manage team members and support management. administer and generate financial, purchasing, and hr documents.

career profile

     successfully meet monthly sales goals of $2.5 million by managing high levels of customer service for exopack.

     proficient in as/400, sap, financial reporting, and microsoft office (word, excel, outlook)

     produces weekly and month-end financial and operational reports for use by upper management.

professional experience

 

exopack                                                                                                                     2005-present

customer support/scheduler

     process and place orders from all 5 p&g bounty and charmin paper plants from the sap system to ensure proper inventory levels and place orders on the press.

     schedule 5 presses to run 24/7 and supervise all daily shipments to company plants.

     participate in a daily production meeting to discuss current operations and projects.

     generate daily purchasing spreadsheets, month end reports, and inventory control reports on the as/400 system.

 

alltell                                                                                                                                2000-2005

administrative assistant, human resources

     supervised 6 outside sales associates to maintain monthly and quarterly sales goals.

     entered accounts payables and receivables and balanced bank statements and daily/weekly financial spreadsheets.

     administered heath insurance files for employees to support the hr team.

     conducted customer service to generate sales and planned all marketing for the albany market stores.

 

security bank and trust company                                                                                         1994-2000

head teller

     served bank customers by cashing checks, processing deposits and loan payments, balancing cash drawers and vault, and opening new checking and savings accounts.

     supervised employee work schedules and balanced month end reports and weekly spreadsheets as head teller.

     drafted all loan, repo, and foreclosed property documents for the loan department.

education

 

darton college                                                                                                                     

customer service program, 2007

microsoft word, excel, and powerpoint certificate, 2007

 

 

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company name

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dear__________________:

 

i am currently seeking a challenging career opportunity in an administrative capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include financial, purchasing, and hr reporting as well as team leadership to meet weekly and monthly sales goals. i have effectively applied my skills and knowledge toward sales generation, successfully achieving $2.5 million in monthly revenue goals at exopack.

 

along with over 15 years of executive administration experience, i offer excellent reporting skills with as/400, sap, and microsoft office to track operational and financial performance on a company-wide scale and support upper management.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

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