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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


driven professional seeking a challenging position as medical assistant, where expertise in medical office administration and clinical operations will prove instrumental to any professional healthcare environment.


career profile


results-driven medical assistant with extensive knowledge in performing administrative and clinical tasks to ensure smooth operations of healthcare offices. in-depth expertise in taking medical histories, recording vital signs, explaining treatment procedures to patients, preparing patients for examinations, and assisting physicians during examinations. strong hands on experience in collecting/preparing laboratory specimens, disposing of contaminated supplies, and sterilizing medical instruments. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. track record of hard work, multi-tasking, organization and patient services. possess theoretical and applied knowledge in patient injections, venipuncture, audiometry, spirometry, and ekg. certified in first aid and cpr.



professional experience


customer service better than oem universe                                                                     2007-2008

  • sharp business acumen and experienced in managing broad scope of operations, from customer service, inventory tracking and email communication to telephonic order processing and order flow-up.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.


customer service slc web sales                                                                                        2006-2007

  • actively served as customer point-of-contact, successfully steered sales operations of jewelry, fashion, food, and beauty products to generate high volume growth and revenue.
  • managed broad scope of accounting/finance activities including order processing, warehouse inventory, product compilation, and order shipments.


customer service m/d systems, inc.                                                                                    2001-2006

  • effectively handled the mail out of sales campaigns and marketing promotions to expand utilization of company s products and services.
  • serving as specialist in relationship management operations, supervised all customer interactions and services.



medical assistant program kaplan college                                     anticipated graduation june, 2009

president s list award, 2008-2009

perfect attendance award, 2008-2009

advisory board member, 2008

student of the month, 2009

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