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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
results-driven leader with expertise in healthcare administration eager to contribute talents toward actively supporting a progressive organization in optimizing performance.
career profile
ø over 20 years of broad-based healthcare and administrative experience.
ø phd, health service management, ms, health care management, and bs, psychology.
ø north carolina licensed long-term care and assisted living certifications.
ø nationally certified pharmacy technician.
ø numerous other professional certifications, affiliations and memberships.
ø consistently achieve demanding organizational objectives while efficiently managing daily operations.
ø noted teacher and lecturer.
ø expertise in oversight of line, senior staff and major projects.
ø proven background in all facets of departmental leadership.
ø outstanding skills in direction of financial and business procedures.
ø knowledgeable in administrative leadership, quality and financial management.
ø exceptional communications and interpersonal abilities.
ø adept in developing strategic programs to upgrade customer satisfaction.
ø consultant for vernon & vernon law firm representing healthcare providers.
ø self-motivated, self-directed multi-tasker with excellent detail orientation.
ø former u.s. air force captain and hospital administrator.
professional certifications
licensed long-term care administrator, north carolina
licensed assisted living administrator, north carolina
state-licensed therapeutic level ii foster parent, north carolina
nationally-certified pharmacy technician
professional experience
first wesleyan management, high point, nc 2006 - present
director of operations/contracts/multi-site
manage skilled nursing and assisted living facilities, independent living apartments, medical office complex, grant writing and research, budget development, cost control, fundraising and hospital/physician liaison.
advise senior board of directors, coordinate with state agencies and develop corporate marketing initiatives.
negotiate contracts with insurance companies including bc/bs, united health and humana.
established 22-bed behavior unit for mental health patients.
ensure operational compliance with government regulations and plan new facilities construction efforts.
attained critical $25,000 grant for memory care unit.
currently facilitating construction of 90-bed assisted living facility.
yyyyyy x. yyyyyy
page two
alamance health care center, burlington, nc 1995 - 2006
executive director & regional administrator
responsible for government-supported 180-bed long-term care and rehabilitation facility.
designed patient satisfaction survey, increased occupancy to 97% average and won con extension.
planned and implemented high-dollar budgets.
attained compliance with jcaho.
trained and supervised new administrators for north carolina.
launched well-received medicare a, b and part d staff training.
achieved exceptional state survey results on a consistent basis.
initiated important family and patient satisfaction survey.
developed in-house quality assurance program.
military experience
united states air force, seymour johnson afb, goldsboro, nc 1990 - 1994
hospital administrator
education
school, minneapolis, mn
doctorate of philosophy, health service management
old dominion university, norfolk, va
master of science, health care management
bachelor of science, psychology
professional affiliations
american college of healthcare executives
american college of healthcare administrators
community advisory board member, vice-president
home health professionals of guilford
executive board member for alamance county hospice
teaching/lecturing background
indiana wesleyan university, on-line school of business, 2003-present
adjunct professor
classes taught include organizational change, organizational relationships, health care systems, health care issues and hospital administration
john wesley college, evening program school of business, 2009-present
adjunct professor
teach ethical management and current issues in management.
university of nc at chapel hill, school of public health, 2002-2007
guest lecturer
lectures covering ethical & legal issues in healthcare
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