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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


versatile professional eager to contribute comprehensive personnel management background toward actively supporting the employer in optimizing performance.




accomplished supervisor offering over 16 years with proven experience in personnel supervision, performance management and dispute resolution in the casino industry. in depth understanding of policy/procedure enforcement, recruitment/hiring practices, personnel development, and employee retention. strong knowledge of legal compliance issues, union avoidance, labor relations and negotiations. capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic personnel services interaction. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. theoretical and applied knowledge in:


policy administration                 employee relations

benefit programs                       contract negotiations

arbitration                                 worker s compensation

peer review                              complaint resolution

labor disputes                          grievance resolution

public relations                         quality control


professional experience


poker dealer pensacola poker room                                                                              2010-present


poker dealer ameristar casino                                                                                            2009-2010

supervisor wsop                                                                                                                2007-2008


poker supervisor/dealer montana poker room                                                                     2007-2008


lead shift supervisor/assistant tournament director horseshoe casino                            2005-2007


poker supervisor/dealer canterbury park                                                                            2000-2005


front-line supervisor/set-up team michaels                                                                              2003

poker dealer/floor world poker open                                                                                  2003-2005

poker dealer/supervisor horseshoe casino                                                                          1998-2000

poker dealer the belle of baton rouge casino                                                                    1997-1998


poker dealer/supervisor lady luck casino                                                                          1994-1997


professional education


appraisal 100-105 pro-source                                                                                                    2004


coursework in international business university of southern mississippi                                  1994

bachelors degree in business management limestone college                                                  1993


associate degree in electronic technology cc of the usaf                                                       1993


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •










hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a      capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include in personnel supervision, performance management and dispute resolution in the casino/gaming industry. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, problem solving, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy


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