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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

proficient professional eager to contribute administrative expertise as well as strong clerical management skills and communication talents toward actively supporting an organization in maximizing performance.

 

profile

 

  • offer solid and progressive administrative assistant experience, including expertise within office administration, business support and customer service capacities.
  • over 18 years of experience in client-focused industries focused on delivering world class customer service.
  • skilled at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • technically proficient in microsoft office products, exceptional customer service skills, great organizational skills and goal-oriented

 

professional experience

 

member relationship specialist usaa                                                                     2004-2005

  • sharp business acumen and experienced in managing broad scope of operations, from determining adequate coverage for policies and setting up insurance policies to up-selling additional products applicable to member needs.
  • served as point-of-contact for all members insurance needs; consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

property manager vista del ray                                                                                             1996-2004

  • successfully steered sales operations to generate high volume growth and revenue; increased occupancy level from 87% to 96% through innovative marketing and sales techniques.
  • actively collaborated with residents in resolving issues and meeting needs in a timely and efficient manner.
  • effectively managed all finances and legal documentation for both property and staff.

 

food server/trainer/bar tender chili s bar & grill                                                              1987-1996

  • consistently ensured customer satisfaction through attentive service and quality products.
  • successfully trained staff on all restaurant functions to ensure a positive dining experience for all patrons.

 

professional education

 

bachelor of arts university of texas san antonio, tx                                                                   2003

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

---

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in clerical support, office administration and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

 

 

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