yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

objective

versatile business professional offering dynamic skills in operations management, team building, vendor relations, customer service, inventory control, training and development eager to contribute to the success of a progressive organization.

career profile

ø  over 14 years of successful operations management background in the restaurant industry.

ø  solid experience in all phases of strategic planning, inventory control, menu development and marketing.

ø  adept in finance, facilities coordination, program management and community involvement.

ø  record of progression to assignments of increasing authority and responsibility.

ø  adept in recruitment, training and oversight of employee teams.

ø  skilled in coordinating with multiple vendors, promotional planning and execution.

ø  provide in-depth, accurate revenue forecasting, p&l management and budgeting.

ø  designated for critical assignments due to outstanding performance.

ø  excellent capacity in prioritization, problem solving and effectiveness in fast-paced situations.

ø  well-organized multi-tasker with exceptional interpersonal skills.

ø  deliver outstanding food service operations support on a consistent basis.

professional experience

hard rock caf                                                                                                                           2006 - present

kitchen manager

       facilitate biannual menu rollouts and facilities maintenance.

       oversee systems, controls, sanitation practices and behaviors.

       negotiate, plan and execute caf buyouts.

 

retail manager

       directed inventories, placed supply orders and set up stores and displays.

       marketed merchandise, processed returns and provided customer service.

       received shipments, planned and developed new styles and designs.

 

training manager

       oriented new employees and maintained/updated training materials.

       performed 30-day reviews and trained trainers.

       also served as safety manager, performing quarterly safety meetings and inspections.

 

fox and hound                                                                                                                               2004 - 2006

general manager

       opened new store, hired and oriented staff and developed training criteria.

       negotiated vendor and utility contracts, established systems and control time.

       managed p&l, budgeting and staff incentive program.

 

chili s                                                                                                                                             1996 - 2004

job title

       trained 12 managers and promoted two senior assistant managers to general managers.

       increased sales 10% at seven different locations and nominated for store of the quarter three times.

       retained employees at over 90% and won highest profitability award in region in fiscal 2001.

       implemented new training program, won numerous sales contests and rolled out new menu items.

 

education

bcc, florida