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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am excited to build a rewarding career with your company, and am confident that my professional skills can help to achieve your key objectives.  i can offer 18 years of experience in network administration / security, troubleshooting, upgrades, and end user support, and am well-versed in all facets of process improvement, workflow prioritization, and client / vendor relations.

 

to complement my background, please note that i hold a certificate in computer repair & operations from ics learning center, and attained additional comptia security, comptia a+ it technician, and comptia a+ remote support technician credentials.  please refer to my attached resume for a list of my diverse technical proficiencies.

 

currently, as a technical support specialist for capital blue cross, i provide support of it infrastructures, hardware, software, and networks, including documenting and tracking network-related issues, and escalating issues to appropriate support groups.  within this role, i also build and deploy new laptops and desktop pcs; install software to desktop pcs via altiris client; and deploy updates, service packs, and hot fixes using windows update, automatic updates, and group policies.  furthermore, i interface among vendors to resolve technical challenges with desktop computing equipment and software.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.

 

you will find me to be a solutions-focused professional who can contribute superior attention-to-detail and sharp problem-solving abilities.  in addition, i can plan, coordinate, and manage multiple it tasks within fast-paced, deadline-driven environments while streamlining processes to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will be an incredible asset to your team.

 

i look forward to hearing from you, and thank you in advance for your consideration.

 

sincerely,

 

 

 

stacey b. boatright, sr.

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