Recent graduate, eager to contribute advanced technology, education, project management and business support expertise in a challenging entry-level Information Technology position in a Business Systems Analyst or Information Technology Analyst assignment.
Ø Seven years of intensive technological and operations experience.
Ø Bachelor of Business Administration degree in Information Systems.
Ø Knowledgeable in systems analysis, testing, quality assurance and application implementation.
Ø Effectively interact with diverse groups and professionals at all levels.
Ø Strong abilities in software troubleshooting and correction.
Ø Well-organized multi-tasker with strong detail orientation.
Ø Adept in aligning IT contributions with organizational objectives.
Ø Enthusiastic team player and contributor to organizational proficiency.
C, C++, Visual Studio C++, Java, Visual Basic, MS Windows, Mac Leopard/Snow Leopard X, MS Access, SQL Server 2005, QuickBooks, TeleTracker, MS Office Suite, MS Visio, WireShark
De Mayo Cellular, Houston/San Antonio, TX 2006 - Present
Information Technology Analyst
Train and supervise staff, assist in troubleshooting customer problems and maintain company network.
Implement data modeling procedure to develop credit transaction tracking system.
Design and maintain database.
Purchased Cricket cell phone franchise; opened and expanded from one to eight stores.
- continued -
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Mac Halk Ford 2005 - 2006
Assistant Finance Manager
Processed credit checks, assisted customers with dealer contracts and negotiated with banks.
Holiday Inn Sugar Land, Sugar Land, TX 2003 - 2005
Oversaw administrative tasks, sales, front desk operations and repairs.
University of Texas, San Antonio, TX
Bachelor of Business Administration, Information Systems, 2010
Member, LULAC and MSA organizations
University of Houston, Houston, TX, Management Information Systems Courses, 2007
Houston Community College, Houston, TX, General Studies, 2006
Comelectric (Wells Fargo) 2010
Ensured operational status of hardware/software and performed troubleshooting.
Performed same duties as with Comelectric, listed above.
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