yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

results-focused retail sales & new business development leader specializing in providing world-class customer service, driving high-volume operations growth, initiating key business plans, and cultivating a strong brand image with superior quality eager to offer 14+ years experience toward maximizing an employer s bottom-line performance.

 

profile of qualifications

 

         out-of-the-box thinker who builds top-performing teams, identifies lucrative sales opportunities, defines targeted marketing strategies for capturing new clientele, develops an existing customer base, and attains solid leveraging in competitive territories.

         integral leader who promotes diversity-driven staff recruitment to achieve low turnover rates and high levels of company loyalty.

         excellent communicator who seamlessly interfaces with all business professionals and clientele to develop strong partnerships.

         ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical abilities toward achieving key goals.

 

career highlights

 

         increased market share for a high-volume best buy region by 22% while focusing on a segmented groups of customers, including improving top line, year-over-year sales and profits by 20% and shrinking reduction by 40 basis points.

         achieved best overall shrink award and reduction of shrinkage award for a $60-million best buy retail location, along with attaining status within the top 5% companywide for exceptional customer service and employee engagement.

         initiated standardized training / development programs district-wide for assistant managers to become store managers.

         spearheaded a successful professional sales program for 14 home depot stores within the sacramento market boasting of $120 million in sales, including increasing year-over-year sales by $3 million and generating 9.5% of operating profit to plan.

         reduced shrinkage from 3.5% to 1.5% which attained a #1 ranking within the district.

         decreased turnover by 50%, and served as a mentor for home depot s store leadership program.

 

professional synopsis

 

 

territory business manager

         achieved advantageous retail sales by working cohesively with regional teams to support business development efforts, including directing comprehensive, ongoing training programs to substantially grow revenue within the small business vertical.

         maximized profits by building small business and female customer base, and delivering solutions-focused district sales initiatives.

 

general manager

         strategically steered store operations across a $60-million business unit, including delivering outstanding sales, revenue, and profit growth results in all categories using strategic planning, excellent judgment, and forward-thinking decision-making skills.

         drove business growth by recruiting, training, and managing a top-performing team, including supervising 14 department managers, 6 assistant mangers, and 220+ team members in promoting superior corporate value to enhance brand imaging.

 

 

general store manager

         applied dynamic leadership talents toward directing 2 profit centers with sales volume of $85 million, including initiating internal process improvements across multiple areas and managing all p&l functions, personnel, sales, budgeting, and cost control.

         recognized for job performance excellence with rapid promotion from assistant manager to store manager operating 3 locations with $60 million in sales volume, as well as serving 1.5 years as a district pro sales manager for the company.

 

additional operations management roles held prior to 1996

 

education & professional development

 

extensive business coursework                                                                                  american river college / sierra college

leadership / management training programs                                     best buy corporation / home depot corporation

 

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am excited to build a rewarding career with your company, and am confident that my broad range of professional skills can achieve your key objectives.  i can offer 14+ years of solid experience in retail operations management, new business development, strategic planning / analysis, and team building / training, and am well-versed in all facets of customer relations, profit & loss responsibility, and process improvement.

 

to complement my background, please note that i completed extensive business coursework from american river college and sierra college.  i also completed rigorous leadership / management training programs through best buy and home depot corporations.

 

most recently, as territory business manager for best buy, i applied my dynamic leadership talents toward working cohesively with regional teams to support business development efforts, including directing comprehensive, ongoing training programs to substantially grow revenue within the small business vertical.  within this role, i increased market share for a high-volume best buy region by 22% while focusing on segmented groups of customers, including improving top line, year-over-year sales and profits by 20%, and shrinking reduction of 40 basis points.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience and business accomplishments as a former general manager for both best buy and home depot corporations.

 

you will find me to be a results-driven professional who can contribute superior attention-to-detail and sharp analytical abilities.  in addition, i can plan, delegate, and manage multiple tasks within high-pressure environments while streamlining retail sales / business processes to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

michael j. rossi