yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

proficient management professional eager to contribute technical expertise, infrastructure capacity, strong project management and customer service skills in a challenging management assignment actively supporting an organization in maximizing performance.

career profile

ø  over 20 years of successful business experience.

ø  career built in it and healthcare sectors.

ø  expertise in p&l, business development, logistics, procurement and facility management.

ø  demonstrated troubleshooting and problem resolution capacity.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in software, databases, operating systems and telecommunications issues.

ø  background in effective project management.

ø  capacity in controlling and reducing costs.

ø  strong focus on exceptional customer service, quality and meeting organizational objectives.

ø  proven leader, supervisor and mentor.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions.

ø  a.a., business.

ø  spanish linguist.

professional experience

diversified data design corporation, los angeles, ca                                                                  1994 c 2008

it director

       recruited to assume wide-ranging responsibilities in operations, technology, product development and staff direction.

       facilitated operational efficiency, system upgrades and implementation of new technology.

       directed procurement and managed staff of ten technical specialists.

       originated and executed improved policies and procedures.

       delivered upgraded response time through launch of call center.

       engineered system security measures for employees and facility.

       expanded capacity/system uptime 75%.

       slashed procurement costs 45%.

       enhanced productivity, efficiency and qa 25%.

 

earlier background

prior to 1994, served as technical director, maxicare healthplan, and district field service manager, digital equipment corporation, both of los angeles, ca.  in these assignments, held $25mm p&l responsibilities, designed 100,000 sq. ft. data center, lowered costs 25%, improved system uptime 50% and enhanced customer satisfaction 75%.

 

 

education

san jose city college, san jose, ca

associate of arts, business

 

extensive corporate-sponsored professional development seminars and training courses

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an operations management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include long-term, successful management experience in the information technology and healthcare sectors.  to complement this background, i possess demonstrated expertise in p&l, marketing, logistics, procurement, staff supervision and customer service, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

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