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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

 

 xxx-xxx-xxxx 

Abc@xyz.com

 

Versatile Operations Manager

Community Leadership ~ Management ~ Educational Development

 

Strategic Management Executive with expertise in driving business, increasing bottom-line revenues, customer relations, and efficiency best practices eager to contribute to the success of a progressive company.

 

Qualifications Profile

 

Ø  Strong community-based background with the ability to work independently on multiple projects. 

Ø  Possess high degree of expertise, specifically regarding account management practices including strategic partnerships, project coordination, sales and marketing methodologies, data organization, educational development, financial analysis, and customer service protocols.  

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Utilize extensive knowledge of inventory control, staff management, development of budgets, as well as purposeful communication with departments, vendors, and executive management.

Ø  Consistently focus on ensuring development of high-standard business development methodologies. 

Ø  Proven ability to adapt strong business acumen to diverse organization needs.

 

 

 

Functional Competencies

 

Ø  Play vital role in sustaining and growing business by delivering world-class customer service in consulting on and promptly responding to all order requirement issues.

Ø  Responsible for all client communications, conflict resolution, and corporate compliance.

Ø  Ensure that client issues are dealt with in an efficient and proactive manner.

Ø  Approve Change Orders and invoices and is responsible for payment collections.

Ø  Ensures that all processes and procedures are completed, quality standards are met, and that operations are profitable.

Ø  Keep abreast of opportunities for account growth and new business.

Ø  Communicate client goals and represent client interests to the team.

Ø  Provide regular two-way communication between client and team, to provide strong team representation and set proper client expectations.

Ø  Embrace company capabilities and service, and effectively communicate all offerings to the client.

Ø  Skilled at developing and implementing efficiency best practices to increase productivity and reduce labor costs.

Ø  Uses knowledge of various administrative functions and company protocols to support executive management.

Ø  Embrace corporate culture and actively promotes and leads company initiatives.

Ø  Skilled at communicating cross-functionally in order to ensure knowledge sharing is prevalent between departmental lines.

Ø  Resolve issues quickly through careful data analysis including technical and functional information.

Ø  Establish professional and trusting relationships with clients, staff, and management. 

Ø  Ensure relevant client documents are processed expeditiously to ensure excellent customer service is provided.

 

 

 

 

 

 

 

Professional Career Track

 

Instructor, Community Center of San Jose                                                                                         2009

 

  Primary responsibilities included the comprehensive design and implementation of educational material for overall improvement of the community at large.  

Program Leader, Hollister Youth Alliance                                                                                   2006-2008

 

  Primary responsibilities included the creation and implementation of daily lesson plans and other educational tools designed to engage and enhance various child and adolescent populations within the community.  

  Additionally, developed numerous training tools for personnel staff to assist in lowering attrition and increasing productivity. 

 

Manager, Jessie s                                                                                                                        2005-2007

 

  Primary responsibilities included extensive supervision and leadership of various personnel;

  Creating financial data sheets to track and organize relevant fiscal information;

  Human resource related tasks including recruitment and retention strategies, creating various training materials for staff, and ensuring all applicable company regulations are met;

  Creation and implementation of marketing plans designed to increase product exposure to various client niches.

 

Cashier / Customer Service, Target Inc.                                                                                     2006-2006

 

  Primary responsibilities included in-depth customer service initiatives as well as comprehensive relationship protocols to ensure loyalty and retention were maximized. 

  Additionally, ensured enrollment requirements were consistently met regarding new accounts. 

 

Customer Service / Cashier, Togo s Eatery                                                                                2005-2006

 

  Consistently worked with clients to align organizational needs with product/service offerings and handled all customer issues in  proactive and expeditious manner.

 

 

Academic & Additional Skills

 

n B.S.  C Management, Fremont California

n Training C Early Childhood Education (ECE), Gavilan College

n Typing Certification C 47 Words per Minute, Manpower Staffing

n Fluent Languages C English, Punjabi, Hindi, Urdu.    

 

Volunteer Work

 

n Current Volunteer, Hillside Christian Fellowship

n Current Volunteer, San Jose Sikh Gurdwara

n Current Volunteer, Homeless Shelter Food Preparation

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

xxx-xxx-xxxx / abc@xyz.com

 

DATE

NAME HERE OF RECIPIENT

NAME HERE OF COMPANY

 

Dear RECIPEINT NAME:

Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer years of progressive advancement in key roles as an Account Manager and Operational Executive with specialized expertise within the various industries, particularly community-based outreach. 

 I am skilled at providing management expertise regarding comprehensive tasks including training, financial analysis, hiring and retention protocols, client support, research, and a strong background in all aspects of Business Development.  I am astute at developing streamlined processes that will increase operational productivity and reduce the occurrence of costly errors.  Additionally, I understand many functional aspects of organizational support from many levels and vantage points.

            My peers describe me as an exceptionally hard worker and strong team player.  My enthusiasm comes from working directly with clients and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.

Sincerely,

Yyyyyy x. yyyyyy

 

 

 

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