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yyyyyy x. yyyyyy
1850 w arrow rte., apt. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
career objective
international project coordinator eager to contribute superior leadership, team building, and communication skills toward supporting the employer in optimizing operational and financial performance
profile
ø offer more than five years of experience in customer service, project management, human resources, and legal issues in a diverse range of arenas including education, garment, marine shipping, and banking industries
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues
ø recruit, train, supervise, and evaluate top-performing support teams of up to 100 members; review and translate employee handbooks to ensure company-wide consistency in policy and procedures
ø strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø oversee operational procedures and collaborate with internal departments as well as external agencies to ensure comprehensive excellence
ø dynamic communication, presentation, negotiation, and relationship management skills; administer favorable contracts and resolve bad debts
ø consistently achieve critical deadlines while maintaining high quality standards
ø proactive team player equally effective in independent and collaborative environments
ø strong technical proficiencies including ms word, excel, powerpoint, proprietary database programs, website design, and internet research
ø fluent in mandarin, taiwanese, and hakka dialects of chinese; proficient in english; basic japanese language skills
education
peter f. drucker and masatoshi ito graduate school of management, claremont, ca 2008
master of business administration; concentration in finance and strategy
- president, taiwanese student association (2006 c 2007)
soochow private university, taipei, taiwan 2000
bachelor of business administration
professional experience
claremont graduate university, claremont, ca insert dates
student ambassador (part-time)
full plenty industrial co., ltd. (garment industry) taipei, taiwan 2005 c 2006
human resources specialist
wan hai lines ltd. (marine shipping industry) taipei, taiwan 2003 c 2005
human resources specialist
aig credit card company (banking industry) taipei, taiwan 2001 c 2003
legal specialist
~ additional experience ~
republic of china (taiwan) army 2000 c 2001
mandatory military service
yyyyyy x. yyyyyy
1850 w arrow rte., apt. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, i have recently completed my mba through the peter f. drucker and masatoshi ito graduate school of management at claremont graduate university. in addition to my strong academic background, my professional qualifications include more than five years of progressive operational management experience in highly competitive industries. my outstanding interpersonal skills combined with my sharp analytical aptitude have consistently proven instrumental in my success at building and leading highly effective teams. my cross-cultural experience has fostered in me the ability to work with diverse individuals and groups toward common goals. to complement this background, i am fluent in english and three dialects of chinese, and additionally possess japanese language skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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