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career objective
seasoned operational management specialist eager to contribute outstanding analytical, business development, and client relation skills toward supporting the employer optimize financial performance
profile
ø offer numerous years of experience in managing all facets of own successful businesses
ø sharp business acumen and experienced in managing broad scope of operations, from sales/marketing, customer service and hr to procurement, vendor relations and accounting/finance
ø proficiently balance general ledger accounts and compile and produce detailed monthly financials instrumental in business performance assessment
ø monitor trends and developments, including competitive services and marketing activities; effectively identify and capitalize on opportunities to penetrate and develop markets
ø strategic planning and coordinating workflow and human resources for optimal coverage while containing labor costs; recruit, train, and direct top-performing support teams
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues
ø excellent communication, presentation, negotiation, and relationship management skills
ø proven record of organization, prioritization and time management; consistently achieve critical deadlines while maintaining high quality standards
ø proactive team player equally effective in independent and collaborative environments
professional experience
cremeens real estate, foristell, mo 2000 c present
broker/sales
successfully manage all aspects of residential real estate sales operations
built and trained a network of top-performing agents to market proprietary marketing and sales system
collaborate directly with buyers and sellers to develop realistic goals
conduct extensive research and data analysis to develop accurate forecasts and marketing strategies
nurture close professional relationships with brokers, sales agents, lenders, and title companies to ensure efficient closings
consistently achieve very high levels of client satisfaction
the clip joint, troy and o fallon, mo 1980 c 2000
owner/manager
owned and operated premier hair salons in two busy locations
effectively managed up to 35 employees at a time; carried out all human resources functions including hiring and terminations, training, scheduling, and performance evaluations
performed all accounting and administrative functions, bookkeeping, inventory and ordering
developed advertising and marketing campaigns; attained maximum profitability along with excellent reputation for customer service
professional
development
american school of real estate, maryland heights, mo
st. mary s college, o fallon, mo
dale carnegie institute, st. louis, mo
american institute of esthetics, reddington beach, ca
hair surgeon designers, cincinnati, oh
pivot pointe international, chicago, il
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include numerous years of running my own businesses. i have developed a well-rounded skill set that includes market and financial research and analysis, human resources management, business development and marketing functions, and customer service. i excel at leading team members to drive sales growth and deliver quality account servicing. i am highly effective at identifying and addressing client-specific needs and i have effectively applied my skills and knowledge toward achieving maximum profitability in all of my ventures.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
date
contact name
company name
address
city/state/zip code
dear _______________________________:
i would like to thank you for providing me the opportunity to interview with you and discuss the exciting insert position title position currently available with your company. having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.
as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff. i believe you will find my superior communication, analytical, and problem-solving skills vital to your operations and look forward to contributing to your success.
should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.
sincerely,
yyyyyy x. yyyyyy
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