Senior Level Business Reengineering Professional

Highly Qualified Business Intelligexxxxxxe Leader with a track record of designing and implementing complex cost containment and business improvement strategies on a global scale.  Extensive experiexxxxxxe in delivering superior results in the Healthcare, Technology, Finaxxxxxxe, Manufacturing and Service Industries.   Core competexxxxxxies ixxxxxxlude:

 

Project Management   Client Relations   Call Center Operations   Business Development   Finaxxxxxxe Management  Process Engineering   Business Solutions   Information Technology   Training and Mentoring High Performaxxxxxxe Staff

 

Professional Profile

 

   Integrate business and technology expertise to formulate and deploy sophisticated technical solutions.

   Cradle to grave project management, task identification, project planning, and status review.

   High-performing operations-management style with expertise in building/optimizing organizational processes, measurement systems, and professional teams to maximize business results.

   Skilled strategist who transforms ideas and plans into workable solutions and bexxxxxxhmarks performaxxxxxxe against key targets.

   Ability to lead business and strategy planning ixxxxxxlusive of goals, target audiexxxxxxe, opportunity assessment, competitive evaluation, business model and frameworks.

   Construct finaxxxxxxial models, manage P&L activity, forecast consumer demand and track performaxxxxxxe data to drive plans to improve key business metrics.

   Effective problem solver with technical discipline, business acumen, and talent for practical implementation.

   Talent for fostering and leveraging collaborative relationships with internal and external resources to shorten project and development cycles, improve company effectiveness, optimize productivity, and reduce costs. 

   Trusted with unquestionable integrity; commitment to fact-based, data-driven decisions and due diligexxxxxxe. 

   Ability to interpret and translate technical language and deliver presentations to audiexxxxxxes of all levels.

   Provide infrastructure development leadership with a focus on long term  delivery and ongoing strategy for clients.

   Ability to assemble, train and mentor a high performaxxxxxxe team; drive employee development and measurement activities to ensure maximized contributions from each team member.

 

Education

 

Master of Sciexxxxxxe, Management -Business Process Re-engineering Major

Bachelors of Technology,  Engineering

PMP Certified

 

Professional Experiexxxxxxe

 

BlueCross BlueShield of Xxxxxx, XXXXXX. (2004 to Present)  - Director, Application Development

   Lead the development and implementation of information technology applications, programming and systems analysis to maximize business performaxxxxxxe; oversee IT Staff in the design, development, acquisition and adaptation of software solutions.

   Successfully built Siebel practice, and transformed it into a reliable platform; initiated the IPP Program to reduce inventory, and consistently deliver projects on time, and within budget.

   Maintain accountability for 70% of corporate projects; built solutions and significantly influexxxxxxed the 2009 project portfolio.

   Create strategic alliaxxxxxxes with key decision makers throughout the organization, and leverage relationships to influexxxxxxe Information Technology directives.

   Ensure the development, training and mentoring of the Application Develop team; provide guidaxxxxxxe on forecasting, budgeting and hiring, and establish interdepartmental relationships by driving excellexxxxxxe in communication.

   Integral in developing application development support strategies and programs;  provide leadership and oversight for best practices in improvement in software development, resource utilization, portfolio management, client reporting, systems development methodologies, test strategies, process improvement, and major vendor outsourcing or contract awards.

 

 

The Alexander Group Ixxxxxx., AZ (2003 to 2004) - Sr. Consultant, Callidus Implementation

   Managed large and small-scale projects and worked within a cross-fuxxxxxxtional team to develop detailed designs for the implementation of Commissions Systems for clients ixxxxxxluding; AIG Auto Insuraxxxxxxe, BlueCrossBlueShield, Bank of America, and

   Seagate.

 

Portal Software, Ixxxxxx., (Billing Systems) Cupertino, CA (2000 to 2003) - Program Manager Services

   Led project management initiatives for a leading billing software vendor; assembled and trained high performaxxxxxxe project management team to maximize business results and minimize costs.

   Provided ongoing feedback and evaluation of Project Management performaxxxxxxe; oversaw all project specifications ixxxxxxluding, portfolio management, ROI analysis, detailed specifications, cost estimations, metrics and timelines.

   Spearheaded all vendor selection, contract negotiations and vendor relations; managed small and large scale projects, and ensured timely and cost effective deliverables.

   Interacted with international Project Directors to produce project progress and performaxxxxxxe reports.

   Created a business intelligexxxxxxe solution for data warehousing and management reporting; enable management decisions to be made based on key performaxxxxxxe and customer metrics.

   Gathered customer data from Onyx, Oracle Finaxxxxxxials, Siebel, and Project reporting integrated in to Oracle database and presented to the management using Business Objects and Actuate tool.  

   Implemented major enhaxxxxxxements to the Onyx CRM database, and spearheaded project to create a self-service website (My.Portal.com), which offered one-stop shopping for Portal clients to find information on service offerings, and allowed a personalized experiexxxxxxe with customer channels.

 

IBSS IXXXXXX, Iselin, NJ (1999 to 2000) - Consultant Manager

   Managed bidding processes for technology projects, and provided high-level technical consulting; hired technology consultants, developed cutting edge designs, and led application development, implementation, testing and maintenaxxxxxxe.

   Managed software team to develop a customer center tool Merrill Lyxxxxxxh; designed, developed and managed the Investor Services and Reserve Share tools.

   Led product development, performed feasibility study, and successfully managed a team of 8 Developers to deliver the project on time, and on budget.

 

Chennai on-line (1998 to 1999) - Manager, Software Development Division

   Provided leadership for a team of 10 Software Development Engineers to create a website for the city of Chennai; integrated e-commerce applications, led product development cycles, project management and website administration fuxxxxxxtions.

 

SPIC, India (1994 to 1998) - Business Reengineering/Project Manager                                                                                              

   Provided a broad range of business processes reengineering and cost reduction strategies, as well as project management initiatives; performed software development for sales and material management divisions, and led ISO9000 standards implementation throughout the organization.

 

Project Manager, Technipetrole, Italy  (joint venture with SPIC)

   Developed project cost estimation tools for business development division; spearheaded system design, analysis, and the development of fuxxxxxxtional specifications, maintained communication with Senior Management to deliver progress and timeline updates for key product development phases.

               

Sr. Engineer/ Analyst, Indo Jordan Chemicals (IJC), Jordan (joint venture with SPIC)

   Developed Material Management tools for IJC factory ixxxxxxluding; system design, analysis, fuxxxxxxtional specifications, and database design, utilized  HP UNIX using C, and Oracle.

 

Vaishu Engineering Industries, India (1990 to 1994) - Engineer/Developer

   Developed Boiler design tools for engineering department; maintained accountability for system design, analysis, developing fuxxxxxxtional specifications, and software development with a focus on re-engineering to significantly reduce manufacturing costs.

 

 

 

 

 

 

 

 

<Date>

 

<Hiring Contact Name>

< Title>

<Company Name>

<Address>

<City, ST Zip>

 

Dear Mr./Ms. ____:

 

I have enjoyed much success in my career as a Senior Level Business Reengineering Professional, and am ready to take on new responsibilities and challenges.  Please accept this letter and resume as application for the position of <position here> with <company here>.  After reading the job description on <site here>, I am convixxxxxxed that my experiexxxxxxe and skill set is a perfect match. 

 

Are you looking for a candidate that can drive high level customer relations and lead innovative technology solutions?  As a highly experiexxxxxxed, international business leader, I can offer you expertise in ensuring compliaxxxxxxe, coordinating ventures between organizations and building effective solutions for business challenges.  I am a loyal, hard-working and dedicated professional with a track record of leading process improvement initiatives that result in a higher level of reliability and customer satisfaction.

 

My ability to solve complicated technical issues and handle any urgent situation is a reflection of my diverse attributes.  The technical expertise I have to offer, along with the ability to support the growth and development of the individuals on my team, seems to fit the qualities that you are seeking in a candidate for the position of <position here>.

 

The accompanying resume can give you an overview of my potential for making a worthwhile contribution to <firm or company name>.  As a proven leader, I believe it would be mutually beneficial for us to meet.  I will call next week to inquire about the possibility of meeting to discuss your organization s goals and how I can help you meet them. 

 

Thank you for your time and consideration.

 

Sixxxxxxerely,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Date)                                                             

 

Mr. (Ms.)

(Company)

(Address 1)

(Address 2)

 

 

Dear Mr. _________________

 

It was a pleasure (speaking with you/meeting with you) on the (date for example, 19^th of February or 3^rd of July). I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. I am very interested in the (name of position) position, and I am convixxxxxxed now, more than ever, that it is the right job for me. I feel my background and qualifications prepare me well for just the sort of challenges and responsibilities we discussed.

 

Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.

 

 

Sixxxxxxerely,