yyyyyy x. yyyyyy                                                         

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

email:  abc@xyz.com

country of citizenship:   usa

social security number:  xxx-xx-xxxx

 

vacancy announcement #: ncde09095175

position:  accountant (internal review evaluator)

________________________________________________________________

 

i am highly interested in being considered for the accountant position available.  with a bachelor of business administration degree, an upcoming masters, and successful business experience in both the private and military sectors, including customer service, staff oversight and training, budgeting, management of assets in excess of $10mm, strategic planning and well as research and database management, i believe i can make a positive contribution in this position.  to acquaint you with my qualifications, i am submitting my resume.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying documents, i have been serving as an accountant for an 8,000-member church congregation since 2005.  this assignment requires oversight and management of all organizational accounting functions, including accounts receivable, accounts payable, and preparation and posting of all journal and ledger entries.  prior to this, i held several roles with ibm corporation in charlotte, nc, including asset manager, project administrator, customer service operations supervisor, customer service team lead and customer service analyst. 

 

earlier in my career, i fulfilled successful assignments with the united states army as a recruiter, an ammunition quality issuance inspector, an ammunition specialist and a personnel record specialist/unit clerk.   i offer a strong background of comprehensive product knowledge, training, customer service delivery, strategic planning and completing projects on time and on budget.  with a strong work ethic, i maintain a clear focus on meeting deadlines and identifying, developing and executing new ideas and approaches toward maximizing resources and generating positive results.  a hands-on manager, i am highly effective in working closely with other team members, working in multiple locations and adapting to new methodologies.  my particular expertise in verbal and written communication has served my organizations well in both training of subordinates and in daily additional contact with other staff and management.  to complement my successful professional background, i have completed extensive coursework in financial and managerial accounting, corporate finance, international business, business law and ethics, mis, data analysis, leadership and human resource management, as well as training in various software systems, including quickbooks, selby accounting software, lotus smart suite and microsoft office suite.

 

as an employee, you will find me to be an enthusiastic and disciplined team player committed to supporting you in achieving your objectives through superior performance.  i welcome the opportunity to meet with you at your earliest convenience, and look forward to interviewing with you in the near future.

 

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

attachment

yyyyyy x. yyyyyy                                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

email:  abc@xyz.com

country of citizenship:   usa

social security number:  xxx-xx-xxxx

 

vacancy announcement #: ncde09095175

position:  accountant (internal review evaluator)

________________________________________________________________

 

core competencies

accounting, selby financial system database, quickbooks software, technical databases, spreadsheets, lotus smart suite, microsoft office suite, purchase orders, reconciliation, internal ledger posting, records maintenance, international customer base, strategic planning, project management assistance, inter-department liaison, call center operations, staff supervision, customer relations, computer hardware (servers, printers, workstation set-up, upgrades installation, tcpip/netbios, gateways, routers, pccom/com2 configurations), recruiting , training, performance reports, employment policies/procedures, federal/state/local employment code compliance, army recruitment, army ammunition quality issuance inspector/ammunition specialist

 

professional experience

2005 - present

university park baptist church

charlotte, nc

salary:  $              annually

hours per week:

supervisor:

accountant

serving this 8,000-member church congregation, assist in oversight of all accounting processes and functions.  utilizing the selby financial system database, input weekly cash contributions.  additionally, $3k-$5k of weekly credit card contributions are recorded in quickbooks accounting software.  process and disseminate contribution statements to congregation.  efficiently and accurately handle all accounts receivable and accounts payable transactions, matching against internal purchase orders or check requests.   journal and ledger entries are prepared and posted as required, with all entries reconciled to financial software.  accounting entries are analyzed and corrected where necessary. assist in authoring of financial and operating reports, to include trial balances, adjustments and closing entries.  work diligently to analyze and interpret accounting records as prepared by congregation cpa and cfo.  with a strong background in administration, including current advanced business software, facilitate comprehensive organization of office activities, including database and file management and work prioritization.       

 

2002 - 2005

ibm corporation

charlotte, nc

salary:  $45,800 annually

hours per week: 40

supervisor: paul olson

asset manager

advanced to assist worldwide asset management project team by designing and implementing inventory asset records for materials valued in excess of $10mm.  employing strong background in database management, oversaw production inventory records of current ownership of worldwide assets for 10,000+ users.  produced workstation security reports which were disbursed on a daily bases to both domestic customers as well as those in europe, asia, latin america and canada.  tasked with the responsibility of assuring accuracy of all information shared with customer base.  utilized database management expertise in researching and resolving all issues regarding asset transfer via database applications.  this close attention to meeting client needs resulted in maintaining customer service level agreements at 90%.

 

2001 - 2002

ibm corporation

charlotte, nc

salary:  $44,200 annually

hours per week: 40

supervisor: terry maher

project administrator

with wide-ranging knowledge of both computer software applications and hardware configuration and capabilities, selected to support project manager in development and implementation of an e-business web hosting project, involving approximately $8mm in servers.   successfully designed and launched a strategic inventory management plan for this server customization project, which provided 72-hour processing turnaround time for critical contract projects.  kept in close communication with all external and internal support personnel so that information could not fall through the cracks and be lost or delayed.  and by assuming responsibility for all project documentation, including accuracy and timeliness of all reports and correspondence, provided strong support for project manager in achieving successful completion of assignment.

yyyyyy x. yyyyyy                                                                                                                            page 2 of 3

 

2000 - 2001

imb corporation

charlotte, nc

salary:  $42,600 annually

hours per week: 40

supervisor: william conley

customer service operations supervisor

tasked with oversight of 100 customer service analysts in an ibm internal customer service center. 

worked closely with training team to identify personnel training needs for lotus, microsoft nt/2000 and office suite, tcp/ip/netbois as well as other applications and operating systems.  mindful of requirements of customer service level agreements, monitored call volumes, providing management with all input needed to assure requirements were being met.  served as liaison between network operations, management and customer service analysts, documenting details of any network outages or other issues.  played key role in service center maintaining 90% satisfaction rating. 

 

1999 - 2000

ibm corporation

charlotte, nc

salary:  $40,000 annually

hours per week: 40

supervisor: joe fortune

customer service team lead

in this internal customer service center, was tasked with management of 12 customer service analysts.  this included providing technical guidance, monitoring in-coming and out-going call volume and providing coaching and counseling for subordinates.  utilized knowledge of and experience with software and hardware to provide advanced assistance for customers with issues involving servers, network printers, workstation set-ups and upgrade installations, among others, to de-escalate customer service concerns. 

authored and delivered to management month-end performance reports, based on compilation and review of support analyst statistics.  this attention to detail and meeting corporate benchmarks assisted in service center maintaining service level agreement at 90%.

 

1997 c 1999

ibm corporation

charlotte, nc

salary:  $38,500 annually

hours per week: 40

supervisor: joe fortune

customer service analyst

played key role in providing technical service for 10,000+ customers supporting corporate ryder account.  in this assignment, utilized background in such software as lotus, microsoft, as400 and mainframe systems based on a windows 3.1/95/98 or nt platform.  as well, offered advanced support for customer issues with network printers, servers, workstation set-up, installations, upgrades, tcpip/netbios, gateway, routers, pcomm/com2 configuration and re-imaging.  high quality of services to client base resulted in support of service center contributing to maintenance of service level agreement of 90%.

 

1996 - 1997

tascor corporation - ibm corporation

charlotte, nc

salary:  $37,800 annually

hours per week: 40

supervisor:

recruiter/training coordinator

worked closely with ibm clients in this tascor/ibm joint venture, interviewing prospective personnel for compatibility in functioning as administrative support specialists.   this assignment involved analysis and interpretation of federal, state and local employment policies for management review.   also designed and implemented software training programs focusing on ibm-specific requirements.

 

1995 - 1996

tascor corporation - ibm corporation

charlotte, nc

salary:  $36,200 annually

hours per week: 40

supervisor: linda henderson

administrative assistant

reported directly to one executive manager, three project managers and six department managers in the complimentary systems, server group.  duties consisted of comprehensive and complex administrative duties, including set-up and maintenance of a variety of numerous file and other records.  utilizing lotus smart suite and ms office suite, developed intricate technical databases, spreadsheets and presentations.   spearheaded oversight of compliance by all employees, including management, with the quality management system (qms) administrative and business control practices. 

yyyyyy x. yyyyyy                                                                                                                            page 3 of 3

 

 

1994 - 1995

white s information system

north carolina acts project

raleigh, nc

salary:  $35,000 annually

hours per week: 40

supervisor:  danny williams

assistant project administrator

served in interfacing capacity between north carolina state and county child support agencies and acts project team to assure close communication and clear focus on agreement regarding desired results of program.  with this objective, designed and facilitated policies and procedures for project operations.

was tasked with responsibility for recruitment, training and supervision of team leads and other employees.  directed five team leads in orchestrating compilation of pertinent information for 100,000+ child support files for the state of north carolina and uploading into database.  this included development of procedures for backup, recovery and error correction.

 

united states army

albany, ga

hours per week: 50

supervisor:  ssg moyer, e7

army recruiter

in role of recruiter for the united states army, interviewed and enlisted over 200 individuals.  during meetings with potential recruits, covered such areas as career opportunities, incentives, military rights and benefits and, in general, the advantages of a career in the military service.  worked closely with commands in organizing, preparing and implementing enlisted recruiting and retention programs.  delivered presentations to various groups, including school officials and religious leaders as well as military dependents, on what the military has to offer, both near-term as well as future benefits.  supported battalion achievement of annual mission goals by meeting monthly and annual recruitment goals.

 

prior experience: united states army, 1978-1989; details available on request

 

education

gordon conwell theological seminary, charlotte, nc

masters of divinity (mdiv), may 2010 expected graduation date

 

montreat college, charlotte, nc

bachelor of business administration, 2003

coursework: orientation for adult program success, managerial communications, philosophy of faith and learning, administrative theory & organizational behavior, leadership & human resource management,
business law, business ethics, management information systems, data analysis for business, economics: micro and macro, production & operations management, financial & managerial accounting, issues in corporate finance, international business, marketing management, strategic management, individual business project

 

columbia college, columbia, mo

associate in arts, 1987   

 

military training:

basic, primary and advanced leadership training, army recruiter, quality assurance specialist, ammunition specialist, personnel record specialist, administrative specialist, unit clerk course

 

awards/commendations

army achievement medal (4^th oak leaf cluster), army commendation medals, charlotte community award

 

community involvement

computer mentor, charlotte mecklenburg school system (cms)

trained cms teachers in microsoft works applications to meet their computer software certification

trained senior citizens basic computer skills in their homes

taught small group servant leadership training for community connection ministry.

associate minister, university park baptist church

serve as a small group servant leader and trainer

served on various church committees and ministries to (special events, computer ministry, sunday school, women choir, women s ministry, outreach)

sunday school and bible study teacher