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yyyyyy x. yyyyyy                                      

 

address:                                   cmr 0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone:                                      01713663264

email:                                       abc@xyz.com

social security number:            xxx-xx-xxxx

citizenship:                               country

veterans preference:                 include # of points or none if your background doesn t apply

highest grade:                          series-gs# or none if your background doesn t apply

 

 

vacancy posting:                      job posting #

position:                                   title, gs#

dept./agency:                           department/agency

 

 

 

 

core competencies

 

program analysis; program enhancements; qualitative/quantitative/technical/statistical analysis; research; data generation; information gathering; surveys/studies; project management; best practices validation; briefings; presentations; communications; consultations; interpersonal relations; collaborative teamwork; strategic planning; organization; workflow coordination; prioritization; time management; policy/regulatory compliance; operations; administration; budget compliance; financial principles; computer operations/software applications; information technology; database management

 

professional experience

 

desktop technician, 8/2006-present

acs global - grafenwoehr, armed forces overseas germany

supervisor: stacey hatfield - 49 (0) 0000 xxxxxx xxxx , xxxx , xxxxx 00000; contact: yes

hours:  40 per week (8/2006-10/2008) and 20 per week (11/2008-present)

salary: $23.50 per hour

 

contribute technical skills in providing it support services for graf schools.  perform comprehensive hardware and software system reviews, identify and address existing and potential issues, and create proactive upgrades and enhancements for optimal results.  strategically define, develop and execute hardware, software and network standards.  apply problem solving and critical thinking skills toward identifying, troubleshooting and resolving technological issues.

 

demonstrate advanced communication and interpersonal relation skills toward collaborating directly with teachers in integrating technology in their classrooms, as well as directly assisting students with technical issues.  train, mentor and motivate educators on technology and software, playing an instrumental role in their development and top performance.  proactively support colleagues in other dodea schools, providing technical expertise on network, software and equipment.

 

maintain up to date on current technology trends and products to identify and recommend key products to optimize productivity, efficiency and performance.  define and suggest various new technologies to supply future purchasing needs. 

 

set up 750 computers in 3 new schools; install new switches and cabling to support switches to drops.  proficiently interpret sop s and regulations for company to ensure critical compliance.  exhibiting solid written communication talents, develop self-help documentation to users on basic computer functions. 

 

 

 

 

 

page 1 of 5

 

yyyyyy x. yyyyyy                                      

social security number: xxx-xx-xxxx                                                                                  page 2 of 5

 

 

 

community services specialist, 1/2005-5/0000 xxxxxx xxxx , xxxx , xxxxx 00000

supervisor: denise ellis-goyke - dsn 273-6841; contact: no

hours:  xx per week

salary: $52,000/yr & pay grade: gs - 0101 - 9

 

served as program manager for army family action plan, central intake and processing and army family team building and military unit support liaison for army community services, applying interpersonal relation skills.  acted as admin officer for acs, with accountability for handling daily administrative tasks, including time and attendance and filing.

 

served as purchasing agent via impac gpc.  supported acs-officer in naf and af budget process, property management, automation and strategic management, contributing organization skills and strong attention to detail.  strategically planned and coordinated apic and acoe processes for evaluation.  

 

built key relationships and liaised between community agencies and retirees groups.  briefed joint forces command on acs offerings and support services.  innovatively designed and implemented marketing tools including psa's, newsletters and other print media.  tracked and monitored acs client data. due to exceptional written and oral communication skills, chosen to write speeches for commanders.  administered and implemented globally automated client tracking system, integral to optimizing efficiency and streamlining workflow.

 

 

volunteer consultant, 6/2003-8/2003 & 6/2004-8/2004

civilian misconduct authority (acma), army communities of excellence (acoe) and area support team wuerzburg departments, 0000 xxxxxx xxxx , xxxx , xxxxx 00000 

supervisor: daniel wright, sfc hank robinson, 355-8920, contact: yes or no

hours:  40 per week

salary: n/a

 

provided advice and information to acma of historical and policy nature in conducting acma program, as well as advising on proper disposition of cases. actively supported acma on dodds and dodea policy and regulations regarding student suspensions.  developed surveys to analyze customer satisfaction and garner effectiveness.  conducted extensive research and analysis to define and resolve issues.

 

applied research skills in proficiently gathering and analyzing data for acoe program through statistical methodology.  developed charts from data to effectively inform officials.  authored and edited portions of acoe submission packet in 2003.  in supporting ast in wuerzburg, reorganized operation order (oporder) and attached fragos defining force protection mission of installation to meet mission and jsiva requirements.

 

 

professor's assistant, 5/2002-12/2004 (school year only)

berea college, berea, ky 40404

supervisor: neil diteresa, xxx-xxx-xxxx, contact: yes or no

hours:  20 per week

salary: 3.15/hr

 

exhibiting strong organizational skills, supported art department professor in all aspects of classroom operations.  developed syllabi, prepared classroom for instruction, and maintained course records.  applied advanced communication and active listening skills toward liaising between professor and students and diplomatically facilitating issue resolutions.  advised students on academic goals, class selections, and course information.  

 

page 2 of 5

 

yyyyyy x. yyyyyy                                      

social security number: xxx-xx-xxxx                                                                                  page 3 of 5

 

 

 

taught portions of introduction to arts courses.  prepared engaging and educational presentations to promote collaborative learning environment conducive to student participation.  wrote sop's for art classes and developed/graded exams.

 

 

school liaison officer, 12/2000-10/0000 xxxxxx xxxx , xxxx , xxxxx 00000

supervisor: ann cantrell, 355-1510, contact: yes or no

hours:  xx per week

pay grade: gs-0301 -09

 

conducted comprehensive analysis of data regarding families in need of school service support.  evaluated school and community data for effectiveness of support services.  exhibiting oral and written communication skills, prepared and presented briefings advising command on youth/school issues.  

 

served as primary liaison between milcom, school district, tactical units and host nation on youth and education.  researched regulations pertaining to schools and support services on safety, transportation, and school meals.  ensured critical compliance of community support and school agencies by conducting extensive inspections and verifications.  wrote sop's to provide regulatory guidance for school liaison program.  developed and implemented customer service standards for slo program, instrumental in boosting customer service and satisfaction.

 

appointed to serve as program manager for youth mentoring program.  held youth sensing sessions to determine quality of community and school services.  presided over school discipline hearings.

 

demonstrated strong project management skills in managing all aspects of various programs.  processed background checks, maintained records and organized volunteer awards, further illustrating strong ability to manage multiple functions.  developed training program for mentors to ensure top performance.  

 

chosen to serve as action officer for youth summer employment program.  proficiently processed personnel actions and time attendance, ensuring accuracy and timely completion. coordinated awards for summerhire participants, including cash incentives, certificates, and banquets, instrumental in creating collaborative environment conducive to motivating participants and ensuring high morale.

 

spearheaded recruitment and placement of youth summer hires in positions, training, orientation, and records maintenance.  coordinated with community and school agencies to develop force protection plans for schools.  inspected force protection plans of schools to verify effective implementation.  collaborated directly with jsiva inspection teams to quantify effectiveness of fp plans.  

 

acted as battle captain in battle operation center, served on bsb crisis management team, and worked as command representative on all school councils.  in addition, served on host nation councils regarding youth and education.  liaised effectively between schools and community; supported parents and students and managed pr, including coordinating with media outlets, afn, community paper, and bulletins for dissemination of school information.

 

served on school districts crisis intervention team.  closely worked with school and youth organizations to identify at-risk youth and refer them to proper resources.  acted as alt. civilian misconduct authority. processed misconduct cases through military police, garrison command and units.

 

exhibited strong financial skills in maintaining full accountability for fiscal management of slo program.  cost-effectively allocated, administered and controlled purchases, requests and contracts.  interpreted dodds and community policy on matters pertaining to schools and advised community commander, principals, and superintendent.

 

page 3 of 5

yyyyyy x. yyyyyy                                      

social security number: xxx-xx-xxxx                                                                                  page 4 of 5

 

 

 

youth services program coordinator, 11/1997-12/0000 xxxxxx xxxx , xxxx , xxxxx 00000

supervisor: don himmelright dsn 355-8362, contact: yes or no

hours:  xx per week

pay grade: gs-188-09

 

coordinated programs for youth ages 6 to 18, including individual and team sports, computer and homework labs, special events, youth sponsorship, leadership, volunteerism, and workforce skills.  maintained current on youth needs, and developed targeted programs.  chartered facilities and programs through bgca.  planned community summer school program providing remedial education and life-skills.  created education and prevention programs for at-risk youth, integral to supporting their development.  strategically targeted youth and parents by developing comprehensive marketing plan.  designed and launched giebelstadt teen center.  coordinated major cross-community major events with youth services across asg.  exhibiting solid written communication skills, wrote and received grants through bgca.  organized all aspects of major europe trips.

 

steered fiscal management of both naf and apf funds.  created and initiated purchase requests and served as an impac purchasing agent.  served as hand receipt holder for af/naf property.  oversaw fiscal management of total ys program.

 

served as kitzingen teen director, and developed after school middle school program as part of pilot project with 250 youth involved with average daily attendance of 75.  contracted transportation services for all youth in program.

 

relied upon to perform interim responsibilities of ys program manager concurrently with ys program coordinator responsibilities.  exhibited dynamic leadership qualities in supervising 10 professional and 30 para-professional staff, with strong focus on optimizing productivity, efficiency and performance.  trained, mentored and motivated staff.  successfully built top-performing personnel vital to supporting enterprise-wide operations by recruiting and effectively interviewing, screening and testing candidates.  led ys program for youth ages 6 to 18 servicing 2,700 youth. program included 3 teen centers, middle school program and sports program serving both team and individual sports.  developed strategic plans for ys program with both short-term (6 months) and long term (5 years) goals.

 

 

teen program coordinator, 7/1995-10/0000 xxxxxx xxxx , xxxx , xxxxx 00000

supervisor: don himmelright dsn 355-8362, contact: yes or no

hours:  xx per week

pay grade: gs-188-07

 

planned and managed diverse age appropriate activities and programs for youth grades 6 to 12.  organized educational, recreational, adventure-based, physical/sports, leadership development, and social activities.  contributed leadership skills in managing teen facility with 10 af and naf employees and numerous volunteers.  recruited and trained volunteers.  briefed community agencies on programs.

 

directed seep (student employment education program) with 30 to 40 year round employees.  developed at-risk youth programs, such as teens on edge, promoting life long skills, and evening recreation, late night sports activities. wrote and implemented sop's for function of teen facility.  

 

maintained and submitted naf budgets, with accountability for overseeing af and naf property and controls.  coordinated logistics, supplies, and transportation for operating teen facility and programs.  managed all aspects of mwr aquatic facility on geibelstadt and total aquatics program.  established emergency procedures to promote safety and trained lifeguards to ensure optimal level of performance.  

 

 

page 4 of 5

yyyyyy x. yyyyyy                                      

social security number: xxx-xx-xxxx                                                                                  page 5 of 5

 

 

education

 

bachelor of science in liberal arts - colton university - san bernardino, ca, 9/2003-6/2007; gpa: 3.6 & semester hours: 130

political science major - berea college, berea, ky, 9/2002-11/2004; gpa: 3.0; courses included: political science, american government, nato/eu, international relations, research methods, advanced german, american history and english

diploma - us grant high school, portland, or, 9/1981-5/1986; gpa: 3.33

 

certifications

 

red cross water safety instructor

red cross lifeguard instructor

red cross cpr for the professional rescuer instructor

red cross sports safety training instructor

30-passenger pov license

current secret clearance

 

training

 

comp/tia security+, 10/2008

microsoft exam 70-290 managing and maintaining microsoft server 2003 environment, 10/2008

microsoft exam 70-291 implementing, managing, and maintaining microsoft server 2003 network infrastructure. 10/2003

gpc card holder training, 1/2005

ataaps timekeeper training, 1/2005

climbing wall safety training, 9/2001

tiposh 7/2001

school liaison officer training, 1/2001 & 11/2001

level 1 anti-terrorism, 12/2000

adolescent growth and development 3/1996

mwr marketing training, 1/1996

lead training, 1995

bgca: program basics, project learn (trainer), job ready

world teen summits 1992, 1994

red cross: water safety instructor, lifeguard instructor, cpr and first aid instructor

ymca: aquatics director, aquatics instructor, progressive swim instructor, aquatic fitness instructor, preschool swim instructor.

4-h program training. group initiatives and team building training

 

technical skills

 

microsoft office, outlook, excel, access, publisher, word, frontpage and powerpoint

developed and maintain private web page for federal employment links www.andrew.bailey.net

 

language skills

 

fluent in english & german

 

achievement awards

 

exceptional performance appraisals, 6/1994-10/2002

10 years of governmental service award

department of army award achievement medal for civilian service

 

page 5 of 5

 

applicant:                                          yyyyyy x. yyyyyy

social security number:              number

position:                                            position               



knowledge, skills & abilities (ksas)
 

 

1. knowledge of commonly used budgetary methods, practices, procedures, regulations, policies, and processes to formulate, justify, and execute a budget

 

a key part of my jobs has been to apply my knowledge of commonly used budgetary methods, practices, procedures, regulations, policies, and processes to formulate, justify, and execute a budget.  i thoroughly examine and analyze the budget and seek new ways to improve efficiency and increase profits.  i always try to find the most efficient way to distribute funds and other resources among various departments and programs to optimize performance.

 

while working as a community services specialist, i served as purchasing agent via impac gpc.  i actively supported acs-officer in naf and af budget process, property management, automation and strategic management, contributing my strong knowledge of budgeting procedures and processes.  in addition, serving as a school liaison officer, i exhibited strong financial skills in maintaining full accountability for fiscal management of slo program.  i cost-effectively allocated, administered and managed operations to optimize utilization of resources while controlling costs and meeting program needs.  as the teen program coordinator, i proficiently maintained and submitted naf budgets, with accountability for overseeing af and naf property and controls.  i effectively coordinated logistics, supplies, and transportation for operating teen facility and programs.

 

 

2.  knowledge and demonstrated skill in applying analytical techniques and evaluative methods to issues or studies concerning administrative and management programs, i.e., personnel management, budget, and manpower, in order to improve the efficiency and effectiveness of the operations at a school.

 

throughout my progressive career, i have repeatedly demonstrated my talent to apply analytical techniques and evaluative methods to issues concerning administrative and management programs, including personnel management, budget, and manpower.  my record shows repeated success, resulting in progressive increased responsibilities and promotions.  i have strong organizational skills with the ability to quickly diagnose unproductive workflows and processes and re-organize systems and workstations for maximum productivity.  i appropriately delegate, so that even the most ambitious tasks and projects are achievable through hands-on oversight and short-term objectives including steps with time frames.  i successfully analyze current processes, evaluate alternatives and options, and implement creative solutions to meet organizational objectives.

 

 

 

 

ksas - page 1 of 3

 

yyyyyy x. yyyyyy                                                                   ksas - page 2 of 2

 

 

in addition, i have continually excelled in managing human resources, with accountability for interviewing and hiring, staff direction, workflow planning and coordination, performance evaluations, professional development, and employee counseling and relations.  i have strategically developed job descriptions to meet changing staffing and project needs, with a strong focus on optimizing individual and group contributions to operational success.  while working as a school liaison officer, i spearheaded recruitment and placement of youth summer hires in positions, training, orientation, and records maintenance. 

 

in addition, i performed interim responsibilities of ys program manager while concurrently serving as ys program coordinator.  i directly supervised 10 professional and 30 para-professional staff, with strong focus on optimizing productivity, efficiency and performance.  i trained, mentored and motivated staff, and successfully built top-performing personnel by recruiting and effectively interviewing, screening and testing candidates, vital to supporting program-wide operations.

 

i have cost-effectively allocated, administered and controlled program and project budgets throughout my career.  while working as a community services specialist, i served as purchasing agent via impac gpc.  i supported acs-officer in naf and af budget process, property management, automation and strategic management, contributing organization skills and strong attention to detail.  while working as a school liaison officer, i exhibited strong financial skills in maintaining full accountability for fiscal management of slo program.  as the teen program coordinator, i proficiently maintained and submitted naf budgets, with accountability for overseeing af and naf property and controls.  i effectively coordinated logistics, supplies, and transportation for operating teen facility and programs.

 

 

3 .ability to effectively communicate orally and in writing to develop methods and procedures for the execution of administrative support functions or program operations, present recommendations, briefings, and ensure understanding of various program requirements and recommendations.

 

i offer dynamic oral and written communication skills and effectively apply these skills toward interfacing with everyone from government officials, coworkers, students and community members to senior management and peers.  i have consistently maintained in direct contact with various government agencies and community organizations throughout my career, applying my strong communication skills toward ensuring achievement of goals. 

 

in my leadership positions, i maintained full accountability for managing human resources, utilizing exceptional oral communication talents.  i am adept in conducting interviews, delivering comprehensive staff training programs, performing employee evaluations and implementing policies and procedures.  i am also relied upon to brief management, officials and key stakeholders on program/operational issues. 

 

 

 

ksas - page 2 of 3

 

yyyyyy x. yyyyyy                                                                   ksas - page 3 of 3

 

 

i consistently apply my dynamic oral communication and interpersonal relation skills to relate to individuals, consider differing views, respond appropriately to needs, feelings, capabilities, and provide constructive and positive feedback, while diplomatically managing conflict issues.  in my role as a professor s assistant, i applied my active listening skills toward liaising between professor and students and facilitating issue resolutions.  i directly advised students on academic goals, class selections, and course information.  further exhibiting my oral communication talents, i prepared and presented engaging and educational lectures.  i also dealt with community members and youth while serving as a school liaison officer, youth services program coordinator, and teen program coordinator.

 

in addition, i have consistently applied my written communication skills throughout my career.  in my current role as desktop technician, i developed self-help documentation to users on basic computer functions.  as a community services specialist, due to my exceptional written and oral communication skills, i was chosen to write speeches for commanders.  while serving as a school liaison officer, i prepared both written and oral briefings advising command on youth/school issues.  as a youth services program coordinator, i wrote and received various grants through bgca.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ksas - page 3 of 3

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