objective

 

talented applications manager with proven ability to facilitate success by leading projects, network support, and technical operations seeks opportunity to provide similar superior results.

career overview

 

       microsoft certified professional with more than 10 years of technical experience.

       proven ability to plan and lead large-scale hardware and software upgrades/deployments.

       highly adept at troubleshooting and resolving hardware and software issues.

       able to perform intranet and lan/wan planning, design, and implementation.

       skilled at project management, contract negotiations, and vendor management.

technical skills

 

platforms:        windows 95-2003

applications:    ms office, ms exchange, citrix metaframe, photoshop, ms frontpage

networking:      lan/wan, ethernet, intranet

hardware:         servers, token ring, pcs, peripherals, and more

professional experience

 

healix, inc., xxxxxx, xxxxxx 1998 - present

applications manager

oversee virtual environment for application development department. plan and carry out application and database server updates/upgrades/patches. maintain data interfaces. assist with application testing. serve as liaison between vendors and users.

       improved efficiency by installing and maintaining ms exchange 2003, ms sql 2000, and sql 2005 servers in production and virtual environments. maintained database security and backups.

       effectively designed and implemented windows 2003 active directory and novell netware-based networks. performed intranet and lan/wan planning, design, and implementation. configured and upgraded pcs and software, and assisted help desk with technical issue resolution.

       administered and managed mailboxes, user accounts, distribution lists, websites, servers, and more.

       communicated with staff to identify needs and recommended technologies to management.

       installed and maintained in-house healthcare applications for patient management.

 

candle corporation, xxxxxx, xxxxxx 1997 - 1998

pc technician / lan support

installed and maintained operating systems, software, and hardware, including windows, ms office, token ring adapters, ethernet cards, modems, and various peripherals.

education

 

university of xxxxxx, xxxxxx, xxxxxx

bba in computer information systems

       served as computer laboratory assistant for 1 year, providing technical assistance to students and faculty, and troubleshooting/repairing software and hardware issues.

certifications

 

microsoft certified professional