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xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com
~ Retail Manager ~
P&L ~ Human Resources ~ Operations ~ Customer Service
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Profile of Qualifications
Ø Offering close to 20 years progressive experience in the retail industry, with comprehensive management background in successfully and profitably steering all areas of operations
Ø Excel in training, coordinating and leading high-performance assistant management and associate staff committed to delivering world-class customer service
Ø Strategically administer budgets and contain labor and operating costs to optimize bottom-line profits
Ø Experienced in controlling and auditing high-volume inventories
Ø Proficient in implementing results-oriented merchandising plans
Ø Knowledgeable in industry health, safety and sanitation standards and regulatory compliance issues
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Professional Experience
Acme Markets/Supervalu 1990-Present
Retail Store Director; 2003-current
In charge of high-volume combined food and drug store, with full P&L, merchandising and overall performance accountability
Effectively recruit, hire, train, and lead staff; currently oversee 150+ Associates and Assistant Store Directors, including human resource administrative and employee relation functions
Strategically control inventory to maintain optimal stock levels and product/merchandise mix while containing overhead costs
Consistently ensure critical compliance with health and sanitation standards
Promote a customer-focused, service-oriented collaborative work environment instrumental to generating customer satisfaction and loyalty in highly-competitive market
Assistant Store Director; 1995-2003
Promoted to oversee retail food operations ranging from human resources and payroll through inventory control and sanitation
Selected to serve as District Inventory Auditor responsible for inventory service quality assurance
Retail Sales Clerk; 1990-1995
Capitalized on opportunity to gain experience within varied departments of the retail grocery industry; contributed strong leadership skills as Backup Department Manager in grocery, frozen food and dairy departments
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Education
B.A. Health and Physical Education, Glassboro State College, Glassboro NJ; 1993
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