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yyyyyy x. yyyyyy                                             p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

productive team player eager to contribute dynamic coordination, operations, administration, leadership and communications skills in a customer service role toward actively supporting a progressive company in maximizing operational performance.

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career profile

ø  solid experience in all phases of customer service operations.

ø  proven entrepreneur knowledgeable in managing a business.

ø  demonstrated competence in client support and service.

ø  adept in team leadership and unit communications.

ø  expertise in training and personnel development.

ø  knowledgeable in administrative procedures, policy implementation and daily operations.

ø  skilled in office management.

ø  excellent capacity in prioritization, problem solving and effectiveness in fast-paced environments.

ø  proven ability to develop and maintain strong business relationships.

ø  well-organized multi-tasker with exceptional interpersonal skills.

ø  deliver outstanding administrative support on a consistent basis.

ø  active in community as a volunteer and instructor.

ø  proficient in advanced business software applications.

 

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professional experience

flat iron farm, llc, great mills, md                                                                                            2005 - present

owner/operator

       increased boarding sales 70%.

       expanded lesson clients 75%.

       upgraded annual revenue 80%.

       initiated horse show series drawing over 100 participants per show.

       launched horseback riding clinics/educational seminars based on returning satisfied customers.

       conducted horseback riding summer camp for children under age 12.
 

world gym, lexington park, md                                                                                                             dates

aerobics instructor/personal trainer

       increased class size 25%.

       utilize positive working attitude and team player skills and act as substitute for other instructors.

       facilitate clear and easy to understand classes.


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education/certification

horsemanship association master instructor certification, 2006

ifa aerobics instructor and personal trainer certification, 2005

bay district volunteer fire department 2005

 

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community involvement

prince georges equestrian center, horse science school instructor

st. mary s fairgrounds, smile horse show coordinator

4-h club clinics, guest instructor
yyyyyy x. yyyyyy
                                             p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

---

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a customer service assignment and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive customer service background in diverse sectors.  to complement this background, i possess demonstrated expertise in relationship building, issue/problem resolution, student support, training and development, administration and communications, well as strong problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

 

 

attachment

 

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