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career objective
results-driven sales and operations manager eager to contribute superior analytical aptitude, sharp business acumen, and interpersonal relations skills toward supporting the employer in maximizing revenues and profits
profile
ø offer numerous years of progressive management experience with expertise in sales, business development, market research and analysis, strategic planning, financial administration, and accounting
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention, increasing revenues, and expanding market share
ø effectively identify and capitalize on opportunities to penetrate and develop markets in constantly evolving environments; proactively monitor industry trends and developments, including competitive services and marketing activities
ø track key performance indicators to implement process improvements and cost controls
ø build, train, and lead top-performing support teams; strategically plan and coordinate workflow for optimal coverage while containing labor costs
ø dynamic communication, presentation, negotiation, and relationship management skills; demonstrated ability to cultivate critical, long-term business connections
ø strong technical proficiencies, including quickbooks
~ key achievements ~
- grew list information service technology, inc. from the ground up to generate $1.5m prior to sale of company
- ranked as #1 sales representative for five years prior to managerial promotion at buckley dement inc.
professional experience
list information service technology, inc., midland park, nj 1999 c 2010
president and owner
- successfully launched, ran, and managed profitable sale of direct marketing services company specializing in providing detailed, comprehensive, and up-to-date lists of medical professionals in the health care industry
- performed a broad scope of business development functions to generate new leads and continually expand client base; worked closely with customers to identify and address unique needs
- oversaw all aspects of financial administration and accounting, including a/r, a/p, payroll, and recordkeeping
- negotiated favorable contracts with external vendors and managed vendor relations
buckley dement, inc. (div. of acxiom corp.), ridgewood, nj 1990 c 1999
sales management / sales
- in recognition of outstanding performance, entrusted with leading team of 10 highly productive nationwide salespeople in growing sales at this provider of medical mailing lists and direct mail services
- provided expert training and guidance to sales staff to achieve exceptional levels of customer satisfaction
business mailers, inc. (div. of macmillan publishing), ridgefield park, nj 1986 c 1990
vice president of sales
- directed 15 sales representatives responsible for increasing revenues and nationwide account base
- partnered with production and accounting departments, as well as outside vendors, on developing and implementing cost controls
education
william paterson university, wayne, nj
bachelor of science in finance and economics
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