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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000



Citizenship: United States


Vacancy Posting:



Core Competencies


Administrative Operations, Office Administration, Business Support, Management Support, Customer Service, Project Management, Clerical, Event/Meeting Planning, Calendaring /Scheduling Report Production, Correspondence Production, Business Writing, Communications, Presentations, Sales, Marketing, Time Management, Problem Solving, Confidentiality, PC Operations, Adaptability, Versatility, Self-Driven, Team Player


Employment History


09/2007 C Present

U. S. Postal Service Federal Credit Union

Marketing Specialist/Manager

Hours per Week: 40

Salary: $14.95/hr
Supervisor: Steve Cimino; CONFIDENTIAL-May Not Contact Current Supervisor
Effectively define targeted marketing strategies based on comprehensive trends analyses to circumvent obstacles and optimize competitive leveraging. Relied on as go-to resource on product launch and campaign initiatives; expertly confer with and advise senior executive team, including CEO and Executive Vice President, on sales promotions, marketing campaigns and overall departmental performance. Proficiently finalize and coordinate marketing plans and campaign releases.

Efficiently integrate technologies with operations to maximize performance; spearhead daily e-marketing campaigns and update/maintain website. Drive development and maintenance of marketing-related databases including mailing lists, event invitations and practice group specific information using MCIF software, USERS and Excel.

Steer key relationships with outside vendors ranging from printers and engravers to promotional product representatives. Facilitate critical administrative functions including office practice development-related events, receptions, conferences, and seminars.


04/2007 C 09/2007

U. S. Postal Service Federal Credit Union
Personal Service Representative I
Hours per Week: 40

Salary: $12.50/hr

Supervisor: Brinton Chalmers; CONFIDENTIAL-May Not Contact (friend of current supervisor)

Ensured delivery of world-class customer service through verbal, written and direct interaction in driving sales of customized services designed to meet individual client needs.

Managed broad-scope front/back office operations ranging from loan and membership application processing to call center functions; consistently maintained high level of client/information confidentiality vital to building customer trust and loyalty.


Page 1 of 3

Yyyyyy x. yyyyyy                                                                                                                Page 2 of 3


Employment History continued


10/2006 C 04/2007

Southern's Superstore

Sales Associate

Hours per Week: 60-70

Salary: $20K/annual + commission
Supervisor: Regina Ruffman xxx-xxx-xxxx  (contact at new employer); May Contact

Successfully developed and launched effective marketing plan incorporating over 5K advertising materials that substantially boosted company revenue. Assertively contacted potential auto loan applicants to coordinate appointments focused on generating vehicle sales. Effectively targeted and captured new business through proactive follow-up with inactive prior clients.


08/2005 C 09/2006

Imagine Nations Early Learning Center


Hours per Week: 33-40

Salary: $10/hr
Supervisor: Jennifer Brinson; 410-286-3300; May Contact
Demonstrated dynamic leadership and communication skills in planning, coordinating and facilitating lesson plans, learning/recreational activities and field trips supporting students in optimizing their potential.  Actively communicated with parents on student progress through multiple venues including one-on-one meetings as well as newsletters and written correspondence.


12/2001 C 08/2002 & 10/1999 C 06/2001

Sales Associate

Hours per Week: 30-40

Salary: $6.00/hr

Supervisor: Paul Wanex; 301-870-6309; May Contact
Provided superior customer service in greeting and assisting Paint Department customers; effectively managed phone and in-store inquiries regarding products and services.  Increased revenue through sales/promotional signage as well as strategic merchandising and stock control.

Entrusted with accurately and securely handling high volume of cash in processing sales transactions.  


10/2001 C 12/2001

Hecht Company

Seasonal Sales/Customer Service Associate
Hours per week: 25-30

Salary: $6.25/hr

Supervisor: Mr. Ripley; 301-870-5800; May Contact
Supported Christmas holiday season sales and customer service for Cooking and Dinnerware Department; promptly responded to inquiries, assisted with product selection and processed cash transactions.
06/2001 C 9/2001

Apple Jack K-9 Academy

Kennel Cleaner

Hours per Week: 20-25

Salary: $6.00/hr

Supervisor: Beth Ramsey; 301-884-7547; May Contact


Yyyyyy x. yyyyyy                                                                                                                Page 3 of 3


Employment History continued



06/1999 C 10/1999

Petsmart Grooming

Hours per Week: 35-40

Salary: $5.25/hour

Supervisor: Kathy; 301-705-5308; May Contact



Towson University-Towson, MD
Degree: Bachelor of Science

Major: Psychology 

Minor: Sociology
Dates: 09/2002- 05/2005

Credit Hours Earned: 75
Cumulative Credit Hours Earned: 136

GPA: 2.95

College of Southern Maryland
Degree: N/A

Major: Social Sciences
Dates:  09/1999 - 08/2002

Credit Hours Earned: 61

GPA: 2.7


Specialized Training/Professional Development


Skills Path Seminar: Business Writing for Professionals; 01/2009

Advanced Raddon Integrator Training-MCIF Software; 10/2008

Skills Path Seminar: Basic Grammar and Proof Reading Skills; 2/2008

Raddon Integrator Fundamentals-MCIF Software; 2/2008


Technical Proficiencies


Microsoft Office Suite

MCIF Software




Benevolence Team, South Potomac Church, benefiting homeless/disadvantaged populations




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