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yyyyyy x. yyyyyy
0000 xxxxxx
xxxx , xxxx , xxxxx 00000
abc@xyz.com
objective
quality-focused healthcare administration regional director eager to contribute expertise toward actively supporting a dynamic organization in maximizing operational and revenue performance.
areas of expertise
healthcare operations & administration collective bargaining multi-site management
operations, hr & change management regulatory compliance process improvements
facility expansions & improvements profit growth nursing home operations
key career achievements
ø implemented sub-acute operations and maintained 99% occupancy, resulting in increased revenue over 14%.
ø generated 12% operating cost reduction.
ø identified, developed and launched novel strategies to increase annual revenue $300k including risk exposure, a/r procedures, vendor contracts and aggressive therapy programs.
ø cut renovation costs $400k and negotiated purchase contracts to reduce plant equipment replacement cost 9%.
ø boosted census at one facility 95% and mix and facility operations, increasing revenues by $300k.
ø through comprehensive review and analysis, recovered $117k of a $134k tentative write-off.
ø decreased labor costs by 12 % in a union environment.
professional experience
lahser hills care centre, southfield, mi 2007-2008
nursing home administrator
designed, developed and executed a successful change management program, with strong focus on optimizing productivity, efficiency and performance.
cost-effectively allocated and administered a $12m operating budget for a 154-bed skilled nursing facility.
contributed advanced communication and negotiation skills in actively supporting the collective bargaining unit grievance procedures.
nightingale nursing home, warren, mi 2007
nursing home administrator
successfully cleared all mdph deficiencies on first re-visit.
defined and implemented policies to boost overall operational performance and resolve outstanding long-term regulatory deficiencies.
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pathway health services - mi 2006-2007
interim administrator
directly administered a $7m operating budget and 100 staff members, demonstrating strong detail orientation and organizational skills in achieving operational goals.
wg&a, fl & mi 1995-2006
regional director, interim nursing home administrator
applied sharp business acumen toward successfully launching lucrative business specializing in delivering strategic leadership to large nursing homes and assisted living communities.
restructured operations of multi-facility (5) & (3) nursing and sub-acute medical facilities to enhance regulatory compliance and bottom line results.
stabilized staffing by creating a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
planned, developed and implemented business strategies to maximize use of human resources while controlling labor costs and meeting customer needs.
resolved long-standing regulatory deficiencies and implemented targeted solutions through the effective negotiation of collective bargaining agreements and wage openers with union bargaining units.
spearheaded diverse managerial activities ranging from staffing, training and performance evaluation to workflow planning, policies/procedures development, budgeting and p&l responsibilities.
prior experience (select list)
american transitional care-orlando - orlando, fl 1994-1995
nursing home administrator
charter house of farmington hills - farmington hills, mi 1992-1993
administrator/chief operating officer
northwest continuing care center, detroit, mi 1990-1992
nursing home administrator
education
california coast university
ph.d., general management
mba, business administration
bs, business administration
professional development/training
licensed nursing home administrator (florida and michigan)
real property administrator certification -building owners and managers institute internationale
systems maintenance administrator certification - building owners & managers international institute
systems maintenance technician - building owners and managers international institute
licensed unlimited first class stationary engineer - city of detroit
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