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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

objective

proficient it professional eager to contribute technical expertise as well as strong project management and communication skills toward actively supporting an organization in maximizing performance.

 

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career profile

ø  b.s., electronics engineering technology.

ø  over six years of relevant it experience.

ø  upcoming cisco certification.

ø  planned ccna certification.

ø  career built in wide-ranging facets of networking, software test engineering, wireless and application development with lucent technologies.

ø  skilled in software technical support and system maintenance.

ø  outstanding customer service abilities.

ø  strong evaluative, assessment and diagnostic capacity.

ø  demonstrated capacity in operating systems, product development and installations.

ø  recipient of multiple awards/commendations for outstanding performance.

ø  adept in user support, integration, feature and system evaluation.

ø  strength in consulting/advisement.

ø  proficient in software, databases and communications issues.

ø  background in effective project management.

ø  strong focus on exceptional quality and meeting client objectives.

ø  interact with diverse groups and professionals at all levels.

ø  contributor in increasing proficiency.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  enthusiastic team player.

ø  serbian linguist.

 

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information technology experience

lucent technologies, naperville, il

feature test engineer/platform integration team

       recruited in 1995 to perform laboratory work in network fundamentals, routers and lan switching/wireless.

       received promotion to higher level from senior technical associate (sta) to management technical staff 1 (mts1) in 2000.

       performed troubleshooting, operating and maintaining of 5ess switch packet local solution hardware for north american region.

       successfully completed integration of development feature test facilities providing wireless (pots, isdn), cellular (analog, tdma & cdma) and pcs (cdma) system.

       launched, tested and saved feature test software updates (ftsus) used by testers and developers.

       in recognition of dynamic leadership and communication skills as well as strong technical knowledge, selected to serve as consultant to new intl ft team.

 

 

 

- continued -

 

yyyyyy x. yyyyyy

page two

 

 

       as feature test engineer, performed troubleshooting, operating and maintaining 5ess switch packet local solution hardware for north american region.

       originated feature test plans to verify feature functionality.

       conducted in-depth feature testing to ensure product quality.

       coordinated with project management, system engineering, development and customer team.

       facilitated all phases of development and testing cycle.

       authored lab modification requests (lmrs) for ft loads with ecp engineers.

       spearheaded effective de-bugging process with developers.

       delivered well-received feature tutorials for engineering staff.

       launched, tested and saved ftsus utilized by testers and developers.

       aided project management and load builders to determine ftsu imr freeze dates and lab scheduling for installation and testing of ftsus.

       delivered exceptional support to amps and 5e testers, developers and laboratory support team to manage lab acceptance.

       managed web page for ftsus with up-to-date information covering schedules, ftsu availability, ftsu contact and historical data for all projects.

       executed lab acceptance tests for both tdma and cdma

       recipient of multiple certificates of recognition including: for persistence and endurance on getting the tdma r15.1 team past the road block on to successful testing (2000); for help and effort provided during phv4 ft being always reliable resource whenever needed (1998); for being a great partner and mentor in the 6-way soft handoff project (us and intl) (1998); for outstanding performance in demonstrating lucent's values being so dedicated, hard working and able to...rise to the challenge...shine above the rest! (1999)

 

 

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additional career background

during 2002-2008, served as loan originator, woodfield planning & banking, lombard, il.  in this assignment, built exceptional communications, business development, customer service and problem-solving skill sets.

 

 

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education

devry institute of technology, lombard, il

b.s., electronics engineering technology

 

 


yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an it management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a b.s., electrical engineering technology, and over six years of successful experience with lucent technologies. to complement this background, i possess demonstrated expertise in networking, software test engineering, feature/system evaluation, troubleshooting, modifications, maintenance, user support and database management, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

 


yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

---

 

 

 

 

thank you letter text

 

 

date

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting information technology manager position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

                                                         

as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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