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yyyyyy x. yyyyyy
1880 super fine lane, unit #0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
career objective
entry-level specimen accessioner eager to contribute exceptional administrative and customer service skills towards supporting the lab in optimizing productivity
profile
ø offer extensive data management experience, with expertise in facilitating a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø dynamic communication, presentation, and relationship management skills; superior research, organization, and coordination abilities
ø knowledge of medical terminology and procedures
ø demonstrated ability to perform multiple responsibilities simultaneously and under heavy pressure; strong attention to detail and emphasis on accuracy
ø consistently meet deadlines while providing high quality service; repeatedly recognized for excellent work and technical aptitude
ø proactive team player equally effective in independent and collaborative environments
professional experience
barclay s bank c u.s headquarters, wilmington, de 2007 c 2008
online relationship manager
- successfully steered client relations and efficiently resolved outstanding account issues
- maintained a large volume of account information, composed electronic correspondence, and ensured accuracy of data
- consistently exceeded corporate sales goals and achieved exceptional levels of client satisfaction
first national services, wilmington, de 2007
loan officer / customer service
- proficiently collected, entered, and verified loan application information
- initiated client contact and responded to incoming calls; received excellent rating on all monitored calls
bertucci s brick oven ristorante, wilmington, de 2006 c 2007
food server / carry out
- delivered superior customer service in a fast-paced environment
- ensured compliance with strict corporate and regulatory food safety standards
pilot air freight c corporate office, lima, pa 2002 c 2005
national customer service agent
- effectively coordinated early morning deliveries, input and updated data, and maintained detailed shipment and payment records
- monitored account servicing, notified internal departments of potential issues, and provided excellent customer service
education
insert name of school/program, insert location insert date c present
emergency medical technician / paramedic training
university of phoenix, online 2006 c present
studies toward associate of arts in information technology
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