~ experienced executive-level manager • cross-functional team leader • expert in workflow prioritization ~

 

goal-driven, profit-focused food and beverage leader eager to contribute proven

restaurant management, retail operations support, training / development, and

customer service talents toward actively assisting an employer in maximizing success.

 

profile

 

ø  demonstrate an ability to incorporate dynamic management techniques, processes, and procedures toward profitably enhancing business practices, increasing productivity, and boosting overall revenues.

ø  able to successfully introduce innovative new restaurant products, maintain optimal brand recognition standards, and increase market share to achieve maximum operational success.

ø  actively communicate a company s vision, value, and goals in order to profitably ensure both a consistently successful organizational performance and a continually satisfied customer base.

ø  completed extensive business operations, human resources, labor relations, and food / beverage management courses at purdue university and the culinary institute of america, among others.

ø  proficient in ms windows 98 / xp and ms office.

professional experience

 

 

ø  apply superior managerial talents toward maximizing profits within a retail operation boasting of over $1.9 million in annual sales, including supporting store-wide sales increases of over 5% over previous years and consistently attaining perfect mystery shopper scores.

ø  optimize business operations by efficiently scheduling employees to attain low labor costs, along with compiling comprehensive weekly corporate reports and accurately preparing daily bank deposits.

ø  represent an exceptional image of the store which has achieved a loyal consumer base, along with effectively encouraging fellow associates to make decisions to reflect positively on customer satisfaction and company-oriented well-being.

 

 

ø  strategically steered all economic- and management-based activities within multifaceted food service facilities, including implementing executive directives while concurrently formulating procedures and programs to ensure high standards of food and beverage / recreational and entertainment promotional programs.

ø  created and implemented an annual budget, compiled and prepared financial reports and set all financially-based and team-oriented goals.

ø  demonstrated proficiencies in the recruiting, training, and supervising of top-performing employees, including providing supportive assessments and developing positive staff relationships.

ø  participated in menu development to ensure culinary variety that was supportive to the facility s bottom line; liaised with executive-level public- and private-sector officials regarding all food service matters.

ø  provided professional advice regarding all complex real property renovations, improvements, and minor / major construction efforts to ensure seamless operational processes.

 

 

~ experienced executive-level manager • cross-functional team leader • expert in workflow prioritization ~

 

professional experience

(continued)

 

 

ø  maximized business success by overseeing all contractual food service operations, including managing comprehensive food distribution and facility clean-up activities.

ø  contributed exceptional training / development abilities toward establishing and mentoring a required 75% disabled team of highly motivated food service personnel who were instrumental in driving operations success.

ø  effectively analyzed financial contracts for executive-level management to attain cost-effective results, including achieving a decrease in supplies expenses by 17% while concurrently increasing customer satisfaction rates.

ø  recognized with the hennessey award for best dining operation (large scale) for 2000 and 2001.

 

 

ø  ensured the profitable operations of a high-profile restaurant facility achieving over $50,000 in weekly sales and employing 45 skilled employees.

ø  successfully adhered to corporate policies and procedures, proficiently scheduled employees to attain cost-effective labor costs, kept food costs within budget, managed inventory control, and upheld a clean kitchen environment.

ø  performed daily bank deposits and maintained computerized restaurant data systems, as well as troubleshooting any technical issues as necessary.

ø  fostered cooperative teamwork across a multitude of personnel levels while making solid organizational decisions to reflect positively on restaurant well-being.

ø  showcased a comprehensive knowledge of restaurant products to optimally serve customer needs, including consistently cultivating a strong brand image with high standards in quality and service.

 

 

ø  led restaurant operations success within a fast-paced, high-volume restaurant facility with sales of up to $40,000 per week, including expertly managing a team of 32 service-driven employees to create a solid community-oriented customer base.

ø  efficiently performed essential store opening and closing procedures, along with adhering to cost-effective food, inventory control, and personnel budgetary guidelines.

ø  provided accurate cash handling and register balancing activities, while ensuring the proper documentation of values through consistent record-keeping practices.

ø  successfully delegated personnel tasks to allow individualized work-related confidence which was instrumental in completing all sales and general restaurant goals.

 

~ additional professional roles held prior to 1996 ~

 

~ experienced executive-level manager • cross-functional team leader • expert in workflow prioritization ~

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding restaurant general manager / district manager role within a successfully progressive food service organization, and am submitting my resume for your review.

 

i am eager to apply my broad business background in restaurant management, retail operations support, training / development, and customer service toward actively achieving the optimization of your company s bottom-line. i demonstrate the ability to incorporate dynamic management techniques, processes, and procedures toward profitably enhancing business practices, increasing productivity, and boosting overall revenues.

 

you will find me to be a goal-driven, profit-focused leader who is able to successfully introduce innovative new restaurant products, maintain optimal brand recognition standards, and increase market share to achieve maximum operational success.  in addition, i have the ability to actively communicate a company s vision, value, and goals in order to ensure both a consistently successful business performance and a continually satisfied customer base.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your executive-level team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy