~ fluent in english and spanish / skillful in conversational french ~
results-driven, solutions-focused team player eager to contribute knowledge gained from current hospitality management-based educational pursuits, as well as supportive business skills in office administration, public relations, and customer service, toward actively assisting an organization in maximizing success.
ø demonstrate solid communication techniques, excellent interpersonal relationship-building skills, intelligent decision-making proficiencies, and sharp analytical abilities.
ø foster cooperative teamwork across a multitude of personnel levels, while concurrently empowering associates to make decisions to reflect positively on client services and corporate well-being.
ø adept at performing independently or within team-based environments to meet and / or exceed all organizational goals and objectives.
ø currently pursuing a b.s. in hospitality management from florida international university (december 2009 graduation); holds an a.a. in accounting from miami-dade college.
ø proficient in microsoft office (word, excel, powerpoint, outlook), quickbooks, peachtree, accpac, and sap.
ø oversee comprehensive administrative scheduling activities, along with promptly and courteously greeting guests upon entering the office and answer a multi-line telephone system.
ø resourcefully organize company-wide public relations events to ensure continued marketplace presence.
ø accurately performed necessary office management tasks (i.e. payroll) in coordination with production department efforts to attain set operational objectives.
ø applied outstanding organizational talents toward successfully overseeing all accounts payable and vendor / customer reconciliations instrumental in maintaining seamless administrative processes.
ø maximized business success by demonstrating exceptional sales and service support abilities, including providing one-on-one client assistance in resolving key issues and maintaining superior levels of customer service at all times.
ø effectively analyzed and reconciled complex bank statements and expense accounts while concurrently supporting human resources activities (i.e. payroll) with the resolution of critical accounting-related discrepancies.
ø optimally increased holiday-based sales volume by 30% over previous years efforts.
ø drove substantial organizational growth by overseeing expense and petty cash reports, rent, payroll, claims, and lease payments within a multifaceted airline operation.
ø analyzed and reconciled expenditures, along with resolving any key accounting inconsistencies.
ø strategically steered company initiatives within a high-profile certified public accounting firm, including performing corporate and individual tax returns and actively assisting senior accountants with high-volume non-profit and government-based audits.
~ additional professional roles held prior to 2004 ~
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