Yyyyyy x. yyyyyy     0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                           abc@xyz.com

 

Career Objective                                                                                            

Results-driven Sales & Marketing Professional eager to contribute strong business development, client servicing and closing talents toward actively supporting the employer in optimizing revenue performance

 

Profile                                                                                                              

Ø  Offer 19 years progressive experience in sales and marketing, with comprehensive management and customer service background.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactively recruit, train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.

 

Professional Experience                                                                               

Morgan Funding Corp. - Jersey City, NJ                                                                         2003-2008

Human Resources Manager/Marketing Strategist

  Contributed dynamic leadership and multitasking skills in managing all aspects of daily operations.

  Innovatively designed and launched targeted marketing plans to optimize productivity and performance.

  Proficiently executed accounting functions supporting enterprise-wide operations including accounts payable and payroll.

  Spearheaded diverse Human Resources activities ranging from staffing, training and performance evaluation to workflow planning, new branch orientations and generating HR reports.

  Exhibited solid leadership qualities in training Loan Officers and branch members on effective customer sales techniques.

 

Jaguar Cars Corp Office                                                                                                2001-2003

Customer Service Representative

  Applied industry expertise and strong communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems and delivering product/service education.

  Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

  Liaised between clients, dealers and service managers, with focus on providing superior services.

 

UBS-Paine Webber                                                                                                        1989-2001

Internal Wholesaler - Investing Consulting Services (ICS)

  Built and established key relationships with ICS and Div Sales Team, providing internal sales support and serving as a liaison.

  Proactively launched creative sales campaigns promoting ICS products; conducted product education conference calls and sales calls on new strategies to boost product sales.

  Trained and mentored new hires, demonstrating strong leadership abilities.

  Applied dynamic sales and marketing talents toward consulting with financial advisors on solutions for managed money clients and successfully creating training modules.

Senior Divisional Liaison - Investing Consulting Services

  Maintained full accountability for directly supervising the daily activities of 20 liaisons on ICS managed accounts sales and support desk.

  Efficiently developed training schedules and designed and delivered training programs for new liaisons, PW client service associates and FA sales assistants.

  Delivered strong presentations regarding ICS product enhancements and new online performance capabilities to financial advisors at Divisional meetings.

  Relied upon to provide national branch training for FA sales assistances on new ICS procedures.

  Relied upon for expertise regarding all 9 ICS products; promptly responded to all financial advisor inquiries relating to products.

 

Education & Professional Training                                                            

Select Psychology Courses - St. Peters College (Jersey City, NJ), 1986-1992