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yyyyyy x. yyyyyy                                                             

4780 shinnecock hills ct., #0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com


career objective                              

results-driven operations manager eager to contribute outstanding customer service and project coordination skills toward supporting a progressive organization seeking a driven and productive team member

profile                                                

ø  successfully oversee all aspects of property management and provide excellent customer service; experience working with diverse properties including luxury homes, high rise condominiums, large-scale communities, homeowner and condominium associations, and commercial rentals

ø  serve as liaison for homeowners, property managers, employees, company, and local authorities; facilitate internal and external communications

ø  proficiently direct all leasing, sales, and rentals; develop budgets, approve expenditures, and secure collections

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; lead staffing initiatives and build top-performing support teams

ø  steer major remodeling and renovation projects; contract and supervise construction and repair specialists, including landscaping, hvac, and elevator maintenance professionals

ø  conduct regular walk-throughs and complete maintenance checklists to ensure compliance with safety regulations, building codes, and corporate standards; schedule and follow up on inspections

ø  execute administrative functions including budget management, financial reporting, accounting, contract negotiation, insurance oversight, inventory maintenance and procurement

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

ø  sharp technical proficiencies including ms office (word, excel, powerpoint, outlook) and peachtree

professional experience                

operations manager, benson s kt management group, naples, fl                                 2006 c present

 

operations manager, lesina at hammock bay condominium association, naples, fl   2007 c present

 

operations manager, ibis cove homeowners association, naples, fl                             2006 c 2007

 

certified apartment manager (cam), property management company, insert location 2005 c 2006  

        

community patrol supervisor, bonita bay group, bonita springs, fl                             2001 c 2005

 

property manager, commercial properties, insert location                                                 1988 c 2004

 

owner / operator / journeyman, pattern making company, insert location                     1980 c 2000

 

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