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yyyyyy x. yyyyyy
4780 shinnecock hills ct., #0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
career objective
results-driven operations manager eager to contribute outstanding customer service and project coordination skills toward supporting a progressive organization seeking a driven and productive team member
profile
ø successfully oversee all aspects of property management and provide excellent customer service; experience working with diverse properties including luxury homes, high rise condominiums, large-scale communities, homeowner and condominium associations, and commercial rentals
ø serve as liaison for homeowners, property managers, employees, company, and local authorities; facilitate internal and external communications
ø proficiently direct all leasing, sales, and rentals; develop budgets, approve expenditures, and secure collections
ø strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; lead staffing initiatives and build top-performing support teams
ø steer major remodeling and renovation projects; contract and supervise construction and repair specialists, including landscaping, hvac, and elevator maintenance professionals
ø conduct regular walk-throughs and complete maintenance checklists to ensure compliance with safety regulations, building codes, and corporate standards; schedule and follow up on inspections
ø execute administrative functions including budget management, financial reporting, accounting, contract negotiation, insurance oversight, inventory maintenance and procurement
ø dynamic communication, presentation, negotiation, and relationship management skills
ø proactive team player equally effective in independent and collaborative environments
ø sharp technical proficiencies including ms office (word, excel, powerpoint, outlook) and peachtree
professional experience
operations manager, benson s kt management group, naples, fl 2006 c present
operations manager, lesina at hammock bay condominium association, naples, fl 2007 c present
operations manager, ibis cove homeowners association, naples, fl 2006 c 2007
certified apartment manager (cam), property management company, insert location 2005 c 2006
community patrol supervisor, bonita bay group, bonita springs, fl 2001 c 2005
property manager, commercial properties, insert location 1988 c 2004
owner / operator / journeyman, pattern making company, insert location 1980 c 2000
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