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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
quality-focused administrative professional specializing in assisting c-level executives, providing world-class customer service, and supporting business growth eager to offer 10+ years experience toward optimizing an employer s success.
profile of qualifications
top-performer who makes decisions to reflect positively on business productivity and corporate well-being.
integral leader who seamlessly handles confidential responsibilities while maintaining high-quality service levels.
excellent communicator who successfully interfaces with all levels of business representatives and clientele.
ambitious team player who plans, prioritizes, and manages multiple administrative tasks within deadline-driven environments.
core competencies
administrative support sales / marketing support expense / audit reports strategic analysis
data / files management staff recruitment processes accounts payable / receivable start-up operations
business communications client / customer relations fedex / ups / mail processes travel arrangements
career highlights
increased business productivity by creating excel spreadsheets to assist tax department in analyzing and locating critical discrepancies to include saving account representatives 25% allocated time by initiating cost-effective process improvements.
authored a comprehensive training manual for new security personnel which included screen shots for software programs.
recognized for job performance excellence with letter of recommendation from former human resources manager.
successfully scored mid-90% or higher on rigorous testing of all microsoft office applications (i.e. word, excel, powerpoint).
professional synopsis
administrative support
applied dynamic administrative support talents toward drafting key business documents and transcribing meeting minutes for executive-level review, along with performing general office duties (i.e. multiline telephones, copying, faxing) as necessary.
drove operations growth by supporting various staff recruitment activities to include posting open positions on job sites, reviewing candidate resumes, scheduling interviews, conducting initial phone screenings, and completing reference checks.
data / fiscal management
optimized data management and operations efficiency by entering jobs using sap systems and processing payroll time cards.
contributed sharp analytical skills toward handling diverse fiscal matters to include organizing accounts payable, preparing price quotes for bidding, compiling credit card information, and documenting credit card slips to ensure seamless business practices.
cost-effectively ordered supplies / materials and supported warehouses with inventory, product pulling, and shipping.
sales / business support
played a vital role in generating substantial business by assisting executive-level management and sales teams with special projects to maximize productivity to include attending meetings and collaborating with staff to guarantee on-time completion.
invoiced sales orders, filed job folders, deposited cash / checks, and reconciled cash drawers, along with handling returns / repairs paperwork and guaranteeing the accurate documentation of monetary values through consistent recordkeeping practices.
client / customer relations
utilized broad scope of industry knowledge toward handling customer requests and resolving business challenges.
proactively supported company in sustaining and developing business by building / maintaining key client relationships.
professional experience
administrative assistant / customer service, business cards tomorrow (bct), norcross, ga 2008 c 2009
administrative assistant, randstad, alpharetta, ga 2007 c 2008
administrative assistant / hr assistant, snelling personnel, melbourne, fl 2006 c 2007
assistant branch administrator, otto bock technical center, orlando, fl 2005 c 2006
branch administrator / executive assistant, the systems depot, winter park, fl 2000 c 2004
additional executive administrative and office management roles held prior to 2000
education & technical summary
bachelor s degree in business administration / integrated studies (3 courses remain) clayton state university
microsoft office suite • sap systems • lotus 1-2-3 • mas 90 • vurv express • asp.net • internet applications
yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.
i am excited to build a rewarding career with your company, and am confident that my broad range of professional skills can achieve your key objectives. i can offer 10+ years of solid experience in c-level administrative support and executive relations, and am well-versed in all facets of staff recruitment processes, business communications, and client / customer service.
to complement my background, please note that i am 3 classes away from completing a rigorous bachelor s degree in business administration / integrated studies from clayton state university. i am also proficient in numerous software applications and achieved high timed test scores on core microsoft office applications, along with demonstrating knowledge of sap systems, lotus 1-2-3, mas 90, vurv express, and asp.net.
i can contribute solutions-focused administrative / sales support, data / fiscal management, and client / customer relations experience gained from cross-functional roles as an administrative / hr assistant, branch administrator, and office manager, among others. within these positions, i applied my dynamic leadership and multitasking talents toward managing business communications, supporting team building, handling financial matters, and overseeing supplies / materials ordering which guaranteed seamless operations at all times. as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.
you will find me to be an enthusiastic professional who can showcase superior attention-to-detail and sharp analytical abilities. in addition, i can plan, prioritize, and complete diverse office tasks within high-pressure, deadline-driven environments while streamlining administrative processes to increase productivity, efficiency, and quality. for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.
i look forward to hearing from you, and thank you in advance for your time and consideration.
sincerely,
cassandra bannecke
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