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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx • abc@xyz.com
results-driven, solutions-focused leader eager to contribute project management expertise within
domestic and international markets, as well as strong web-based technological proficiencies,
toward supporting a progressive organization in achieving wide-ranging objectives.
profile
ø demonstrate strong experience within public- / private-sector and non-profit organizational environments.
ø create and implement best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall operational goals.
ø contribute sharp analytical skills, excellent problem-solving techniques, outstanding interpersonal relations talents, and solid communication abilities toward supporting diverse business objectives.
ø dynamic project management proficiencies; adept at multitasking within deadline-driven environments and planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.
ø empower associates to make decisions to reflect positively on organizational productivity and customer satisfaction.
ø attained yellow belt digital six sigma certification, as well as achieving status as a u.s. army graphics documentation specialist honors graduate.
~ education ~
masters certification in project management
the george washington university
bachelor of arts
high point university
professional synopsis
motorola, libertyville / schaumburg, il
program manager integrated supply chain mobile devices / networks 2003 c present
ø apply strong leadership abilities toward directing international supply chain new product management efforts for cellular and infrastructure projects to include government-contracted accounts.
ø optimize operational processes by coordinating manufacturing prototype builds and transferring products to global facilities, along with creating / maintaining supply chain product schedules utilizing team play project manager / microsoft project software.
ø coordinate cost pledge activities and drive supply chain cost reduction initiatives, as well as facilitate mrp / erp system resolutions to include directing all lead sourcing decision-making and site implementation efforts.
ø expertly compile detailed program status analysis for executive-level management review, along with providing targeted inputs for service level and jdm agreements.
call center iden / cdma networks group leader 2000 c 2003
ø proactively created call center customer satisfaction metrics for maximum consumer satisfaction to include effectively managing internationally-based call center support center off-shift employees.
ø demonstrated excellent financial management abilities toward directing budgetary analysis and cost control efforts, as well as leading personnel in driving down material costs and second source initiatives.
ø directed multifunctional team leaders in meeting tl9000 and iso9000 quality audit standards, along with spearheading efficient website-based html document conversions.
manufacturing production supervisor 1995 c 2000
ø actively recruited and supervised top-performing employees, to include creating effective training programs in coordination with corporate objectives.
ø performed line balancing to meet shipment goals, as well as improving productivity efforts by coordinating all design and maintenance team activities.
yyyyyy x. yyyyyy
(xxx-xxx-xxxx • page two
professional synopsis (continued)
the olive garden, waukegan, il
various positions 1992 c 1995
ø contributed dynamic communication skills toward steering multifaceted customer service activities within a high-volume restaurant to include efficiently handling orders, adhering to operational policies / procedures, and coordinating cross-functional tasks to provide seamless facility operations.
ø formed valuable professional relationships with a broad-based clientele by providing outstanding customer relations to ensure exceptional business retention.
ø provided accurate cash handling abilities, as well as ensuring the proper documentation of values through consistent record-keeping practices.
haapanen burkett, inc., gurnee, il
graphics designer 1991 c 1992
ø proficiently created presentation slides utilized for fda drug approval as contracted by abbott laboratories to include successfully operating complex ibm auto-graphics programs.
ø directed stat camera work for high-profile medical journals, as well as creatively facilitating key brochure design work for discover card and local school contracts.
united states army, fort ord, ca
graphics documentation specialist 1988 c 1992
ø utilized sharp graphic design techniques to perform computerized slide generation and operate diazo machines to create strategic documentation and mapping necessary to support base training activities during desert storm s operation just cause.
ø drove operational efficiency by maintaining accurate training records for all soldiers at training command, as well as performing various efforts to assist the bayonet combat support unit.
volunteer experience
kohl s children s museum, glenview, il
volunteer 2009 c present
ø demonstrate solid interpersonal relations abilities toward welcoming guests within a museum environment to include answering various exhibit questions and maintaining effective filing systems.
ø contribute exceptional organizational support talents instrumental in providing key art mentoring and special project volunteer assistance.
freemont middle school
art awareness program assistant 2005 c 2006
ø performed multifaceted instruction to students by facilitating creative educational activities through the employment of supportive teaching methodologies.
ø maximized student success by providing engaging educational art-based opportunities to encourage youthful curiosity, exploration, and problem-solving.
community service activities
high point theatre art gallery intern
~ selected as high point s torchbearer for 1988 s olympic games in seoul, south korea ~
~ coordinated gallery show openings and organized art exhibits for local artists ~
days in the park coordinator
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging and rewarding [ insert job title ] role, and am submitting my resume for your review.
as a long-time employee of motorola, i am eager to apply my broad project management background within domestic and international markets, as well as strong web-based technological proficiencies, toward achieving your company s wide-ranging professional objectives. i can also demonstrate solid experience within additional public- / private-sector and arts-based non-profit organizational environments to include kohl s children s museum, high point theatre art gallery, and freemont middle school s art awareness program.
please note that i have achieved masters certification in project management from the george washington university and have also attained yellow belt digital six sigma certification.
you will find me to be a results-driven, solutions-focused leader who is able to contribute sharp analytical skills, excellent problem-solving techniques, outstanding interpersonal relations talents, and solid communication abilities toward supporting diverse business goals. in addition, i have the ability to empower associates to make decisions to reflect positively on organizational productivity and customer satisfaction. for these aforementioned reasons, i believe i will prove to be an incredible asset to your team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
yyyyyy x. yyyyyy
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx • abc@xyz.com
date
contact name
company name
address
city/state/zip code
dear _______________________________:
i would like to thank you for providing me the opportunity to interview with you and discuss the title of position applying for position currently available within your organization. having gained a deeper insight into the job requirements and your objectives, i am confident that you will find me to be an incredible asset toward achieving your company s set operational goals.
as previously discussed, i am a results-driven, solutions-focused leader who offers a broad project management background within domestic and international markets, as well as strong web-based technological proficiencies. i can also demonstrate solid experience within additional public- / private-sector and arts-based non-profit organizational environments to include kohl s children s museum, high point theatre art gallery, and freemont middle school s art awareness program. furthermore, please note that i have achieved a masters certification in project management from the george washington university and have attained yellow belt digital six sigma certification.
during my employment, i have contributed sharp analytical skills, excellent problem-solving techniques, outstanding interpersonal relations talents, and solid communication abilities toward supporting diverse objectives. in addition, i have the ability to empower associates to make decisions to reflect positively on organizational productivity and customer satisfaction. for these reasons, i am confident that i can achieve extraordinary success in a rewarding, growth-oriented [ insert job title ] role within your company.
should you have any additional questions, please feel free to contact me at your earliest convenience. i would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.
sincerely,
yyyyyy x. yyyyyy
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