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Yyyyyy x. yyyyyy
Job Posting: JOB POSITION
Address: 0000 xxxxxx xxxx , xxxx , xxxxx 00000
Phone: (xxx-xxx-xxxx
Email: abc@xyz.com
Citizenship: United States of America
Social Security Number: XXX-XX-XXXX
Veterans Preference: 10-point preference based on a compensable service-connected disability of 30 percent or more
Core Qualifications
Strategic Planning
Technological Expertise
Performance Optimization
Information Protection Management
Decision-Making
IT Security, Troubleshooting & Networking
Problem Solving & Analysis
Willing
to Relocate
Professional Experience
Custer Garage - Sanatoga, PA
Supervisor: May Not Contact
Hours: 25 per Week
School Bus Driver; Wages: $12.56/hr; 2/2008 - Present
Contribute dynamic communication skills toward interacting effectively with children, school staff and parents. Coordinate directly with parents, supervisors, schedulers, and other staff regarding transportation needs, plotting route on map, documenting route, and adjusting route for new and/or dropped students. Transport children to and from school, day care, special needs programs and trips, with strong focus on achieving timelines. Oversee the loading/unloading of students, releasing students to authorized individuals. Proactively maintain order and discipline of passengers by resolving disputes. Relied upon to conduct safety and operational inspection of assigned vehicle on a daily basis. Prepare diverse records and reports including: mileage, routing, maintenance, and time schedules.
New York City Department of Corrections - New York, NY
Supervisor: May Contact - Alan Vengersky xxx-xxx-xxxx
Hours: 40 per Week
Correction Officer/Computer Technician; Salary: $65,000/yr; 8/1987 - 11/2006
Relied upon to lend industry expertise toward overseeing non sentence prisoners, with full accountability for transport, care, custody and control of prisoners. Appointed to serve as Computer Technician in the Corrections Department computer lab, applying IT knowledge and experience. Strategically defined, developed and executed equipment maintenance and installation of 20 PC and MAC computers, instrumental to boosting productivity, efficiency and quality of multi-site operations. Identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results. Ensured students are properly educated on hardware and software usage to complete assignments.
Awarded Employee of the Month for significantly improving analysis of student needs and lab operations by 98%; launched a charting log for computer usage including a problems and resolution database. Steered the structuring and implementation of results-driven information system policies and procedures as well as employee proprietary software training programs substantially improving performance.
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Yyyyyy x. yyyyyy
Job Posting: JOB POSITION
Social Security Number: XXX-XX-XXXX page 2 of 3
Initiated/implemented the use of current technology including email, fax and
voicemail services, reducing the number of walk-ins, improving security and
saving $500 per officer in reduced overtime. Recruited by the IT
department to apply communication and troubleshooting skills toward providing
telephone-based technical support for employees, as well as onsite service.
Steered help desk operations in the visit/call center, serving visitors
including the public, lawyers, probation and parole officers.
Military Experience
US Army Reserves 1174th Terminal Battalion - Ft. Totten, Queens, NY
Supervisor: May Contact - Staff Sergeant Reed, 718-352-5171
Hours: 40 per Week
Automated Logistical Specialist/Motor Transport; Salary: $5,000 /yr; 7/1985 - 8/2003
Proficiently maintained Army warehouse locator database system, generated ticket requests and operated trucks and forklift to transport supplies, demonstrating exceptional multitasking and organizational abilities in achieving operational goals and timelines. Performed management or stock record/warehouse functions pertaining to receipt, storage, distribution, and issue and maintained equipment records and parts.
Education
Information Technology Specialist Vocational Training - Netcom Information Technology (New York, NY), 8/2007. Successfully completed rigorous curriculum, including: A+ Certified, Microsoft Office for Windows & MAC, Adobe Acrobat, HTML, XML, Java, LAN/WAN, TCP/IP & VPN.
Master s Degree in Protection Management - John Jay College of Criminal Justice (New York, NY), 1/2003; 39 Semester Hours & GPA: 3.1/4.0. Successfully completed courses including: Computer Security, Computer Appl. in Public Policy & Mgmt., Protection Mgmt. Systems, Planning & Strategy for Emergency Response, Security & Safety Systems in Built Environ, Advance Seminar in Protect System & Technology, Theory & Design of Security Systems, Contemporary Issues in Security Management.
Bachelor s Degree in Public Administration - John Jay College of Criminal Justice (New York, NY), 6/1999; 65 Semester Hours & GPA: 3.1/4.0. Successfully completed courses including: Computer Application, Modern Math, Writing for Management, Business & Public Admin., Planning, Budgeting.
Associate s Degree in Liberal Arts - Excelsor College (Albany, NY), 5/1987; 69 Semester Hours.
Successfully completed courses including: Intro to Data Processing for Business, Intro to Computer Programming for Business, Computer Programming Business Application, Systems Analysis & Design Business Application, Business Organization & Management.
Training/Certifications
A+ Certification: Operating Systems, 2005
A+ Certification: Core Hardware, 2005
Network+ Certification, 2005
Microsoft Certified Desktop Support Technician, 2006
Microsoft Access, Excel, PowerPoint, Word, 2007
Capella University, TS5004 Technical Communications, 2005
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Yyyyyy x. yyyyyy
Job Posting: JOB POSITION
Social Security Number: XXX-XX-XXXX page 3 of 3
Affiliation
Undergraduate Mentor - John Jay college Alumni Association
Technical Skills
Typing Speed 50 WPM, Multimedia and Video-Apple, Business Applications-MS Access, Excel, PowerPoint, Word, Database-MS Outlook-Operating Systems-MS Windows 2000, XP, Vista, Norton Utilities Software.
Achievement Awards
Award for Employee of the Month
Award for Perfect Attendance
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