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xxx-xxx-xxxx
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

yyyyyy x. yyyyyy

 
yyyyyy x. yyyyyy

versatile professional with expertise in sales/business development, customer service and administrative operations eager to contribute talents toward supporting a progressive organization in optimizing operational performance, sales growth and bottom-line profitability.

 

profile

ø  offer extensive experience in sales and customer service, with comprehensive it and administrative background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.

 

recent career achievements

ø  contributed dynamic negotiation and closing skills toward successfully generating total revenue of $120k during first quarter, accounting for 80% of the total quarterly quota which represented new/renewal contracts, sales and time and material services.

ø  awarded employee of the month for april 2006 and most improved employee of the year in 2006.

 

professional experience

quest international, inc. (it solutions division)                                                                      2005-2008

inside sales rep.

  applied industry expertise and strong communication skills toward acting as first point of contact in responding to customer inquiries on sales, maintenance and services for it infrastructures/peripherals.

  actively supported itsd manager and account manager on key accounts by setting appointments, generating quotes, following up with prospects/customers and closing sales which resulted in new or renewed contracts and sales, demonstrating exceptional project management and multitasking abilities in achieving goals and timelines.

  successfully contributed to business development by using proactive telephone and email prospecting techniques to generate new customers.

sales admin. assistant

  effectively planned, coordinated and provided administrative support to itsd business solutions manager including sales quotation, bid preparation, quote follow-up and end of sales processing, further illustrating ability to manage multiple functions.

  built and established key relationships and liaised effectively with technical dept and sub-contractor for service call by customers.

  steered diverse sales-related functions including company registration on vendor list of desired government entities, public and private companies allowing bid participation on services offered.

  exhibited strong written and oral communication talents in composing business correspondence and reports periodically on sales and bid activities, as well as negotiating pricing from sub-contractors.

 

 

 

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sherryl navarrete                                                                                                                                 page 2 of 2

 

 

dialnet, inc.                                                                                                                        2002-2005

customer sales representative

  efficiently answered customer inquiries and assisted customers in their wireless phones needs, with strong focus on providing exceptional services.

  promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

administrative assistant

  steered diverse administrative activities including preparing monthly sales report, reconciling commissions and organizing/filing reports.

  interfaced directly with sales reps of wireless providers for promotions and new rates.

 

kestrel, inc.                                                                                                                         1999-2001

assistant sales manager

  actively collaborated with sales manager in executing dynamic sales plans and strategies by providing quality sales reports and strategic plans as well as assisting 10-member sales force in achieving sales quota.

sr. account executive (outside sales c b2b)                                              

  strategically solicited new accounts for import, export, air/sea forwarding and brokerage services through proactive sales visits and/or telemarketing, instrumental to generating sales.

  maintained full accountability for acquiring rates from shipping lines and foreign agents, quote preparations and follow-up, contributing organizational and multitasking skills.

 

prior experience

 

electronic security system corp.  

sr. account executive (outside sales c b2b)

 

n periquet consultancy                                                                    

reservations officer

 

education

bachelor of science in commerce, major in marketing - st. scholastica s college 

 

technical skills

ms office and acrobat, ten-key, act database and procomm

 

 



 

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