yyyyyy x. yyyyyy

8814 s. main st.                                                                                                                                           abc@xyz.com

xxxxxx, xxxxxx xxxxxx                                                                                                                             (xxx-xxx-xxxx

objective

results-driven organizational development and training executive eager to contribute unique blend of sharp business acumen, analytical aptitude, and interpersonal relations skills toward supporting a progressive employer in improving overall performance

executive profile

ø  offer numerous years of corporate training, instructional design, organizational development, process improvement and quality systems coaching, and adult education experience, with expertise in improving operational performance through strategic planning and staff development

ø  design and implement on-site, e-learning, and computer-based trainings and orientation programs for all levels of personnel; establish expectations, prepare agendas, develop training manuals and source additional materials, conduct workshops, assess participant progress, and follow up on application and staff performance

ø  cost-effectively author corporate policies, implement new procedures, and lead strategic change initiatives; ensure personnel are well-versed in new materials and updates

ø  depth of knowledge in instructional systems, training methodologies, and personality profile assessment tools including meyers-briggs, learning styles inventory, and disc

ø  dynaxxxxxxc communication, presentation, and relationship management skills; strong public speaking experience for audiences ranging from small to extremely large groups

ø  proactive team player equally effective in independent and collaborative environments

~ key achievements ~

• oversaw the design, development, and implementation of more than 24 web-based training courses for top-tier automotive clients of technical training inc. and attained superior levels of customer satisfaction
• successfully turned around underperforxxxxxxng tti online course development department from state of financial loss to achieve 30%+ profit margin; established technical training inc. global corporate training standards and drove iso certification initiatives
• led 16-member team and managed all aspects of operations for $2.6m web- and computer-based training department at spx; in addition to driving business development, client relations, programxxxxxxng, and budget adxxxxxxnistration functions, directed staff hiring and development process
• expertly directed cross-functional training and technical documentation efforts for employees at all levels at comau pico s services division and entrusted with p&l responsibility for the $2.4m department; increased overall productivity by 20%  through strategically revamping training and documentation standards
• directed the design and development of apprenticeship technical training program and created 40+ courses at assembly plant; identified $300k in previously un-captured costs for comau pico
• played an integral role in developing, implementing, and evaluating training services for internal and external clients at comau pico; increased course offerings, boosted external client training sales by 35%, and generated more than $1.1m in new business
• expanded multi-site department by 35% to handle comau pico s increased work load; managed the hiring and training process for internal training staff and directly oversaw 18 personnel
• as an independent contractor, led major process improvement projects for leading manufacturing companies and consistently cited for outstanding performance; select accomplishments include reducing inventory space needs by 75% and warehouse costs by 35% with the institution of a just in time system for a manufacturing plant, decreasing redundant data warehousing by 25% through contribution to multi-database integration initiative for a major client, and cutting call center workload by 20% by developing standard operating procedures for a manufacturing plant

 

continued
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• pioneered coordinated facilities roll-out of program management software for japanese multi-national tier one supplier resulting in $300k in annual engineering cost savings for dmr s client; achieved 99.5% error elixxxxxxnation prior to roll-out through strong software testing regimen
• as a manger with dmr, instructed and coached cross-functional team on product development requirements for $25m program launch; completed 100% of customer production approval requirements two weeks ahead of established schedule and reduced cycle-time for advanced quality planning activities by approximately 20%
• coordinated pre-launch information flow for multi-product program and identified $800k in annual client costs previously unquoted by dmr
• consistently received 95%+ participant approval ratings as an associate professor developing and instructing courses in leadership development, human resource management, and business ethics at spring arbor university
• increased and sustained student enrollment in spring arbor university s weekend college program by 300%, managed supplemental course programxxxxxxng and development, increased revenues, and hired new faculty members

education

eastern xxxxxx university, ypsilanti, xxxxxx                                                                                                                   

graduate certificate in educational media & technology                                         anticipated completion december 2010

 

cleary university, ann arbor, xxxxxx  

master of business adxxxxxxnistration c management concentration, 3.9 gpa

 

spring arbor university, spring arbor, xxxxxx

bachelor of arts in liberal arts, cum laude

 

~ professional development & training ~

six sigma black belt ~ asq quality auditor ~ asq quality manager ~ leadership development ~

meyers-briggs profile assessment ~ negotiation strategies ~ project management ~ value stream mapping

 

~ professional affiliations ~

american society for training & development ~ society for human resource management ~

e-learning guild ~ human capital institute

professional experience

spring arbor university 

adjunct business faculty / online course developer                                                                                 2009 c present

associate professor                                                                                                                                        1990 c 2002

coordinator for weekend college                                                                                                                   1997 c 2000

 

ashland theological sexxxxxxnary                                                                                                                                      
professional fellow / instructor, detroit extension                                                                                     1995 c present

 

technical training inc.   

director, training design & development                                                                                                       2008 c 2009

 

spx c valley forge      

training operations manager                                                                                                                                    2007

 

comau pico inc.                       

training product line manager, services division                                                                                          2005 c 2006

 

corporate consulting & training            

independent contractor                                                                                                                                  2004 c 2005

 

dmr solutions, llc     

manager, consulting & training                                                                                                                     2002 c 2004

 

 

yyyyyy x. yyyyyy

8814 s. main st.                                                                                                                                           abc@xyz.com

xxxxxx, xxxxxx xxxxxx                                                                                                                             (xxx-xxx-xxxx

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in an organizational development and training capacity and am subxxxxxxtting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive experience driving all aspects of organizational development and training programs, including course design, implementation, evaluation, and follow-up.  i excel at assessing business needs and creating highly effective solutions to address current and future requirements.  my strong analytical, organizational, and project management skills have consistently proven instrumental in my ability to meet strict deadlines, quality standards, and performance improvement goals.  i ve worked with adult students in varied settings c including manufacturing production lines, e-learning / distance environments, and university classrooms.  to complement this background, i hold an mba and am currently working towards a graduate certificate in educational media & technology, and have completed substantive professional development including a six sigma black belt program.

 

as an employee, you will find me to be a driven team player comxxxxxxtted to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy