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career objective
patient-focused pharmacist eager to contribute skills and knowledge toward providing patient care that optimizes medication therapy and promotes health, wellness, and disease prevention
profile
ø offer numerous years of experience managing all aspects of operations in busy, high-volume retail pharmacy environments, with expertise in working with diverse patient populations
ø facilitate a client-focused, service-oriented environment vital to maximizing customer trust, satisfaction, and retention
ø strong staff development and supervisory experience in training new pharmacists and technicians; work closely with pharmacy students
ø strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; build, train, and lead top-performing support teams
ø effectively identify and capitalize on opportunities to penetrate and develop highly competitive markets; proactively monitor industry trends and developments, including competitive services and marketing activities
ø sharp business acumen and extensive experience steering growth initiatives, supporting corporate acquisitions and transitions, and increasing profitability in underperforming locations
ø provide accurate, knowledgeable information, instruction, and education for patients and coworkers at all levels
ø dynamic communication, presentation, problem-solving, and relationship management skills
~ key achievements ~
- in addition to supporting day-to-day operations of the pharmacy, applied knowledge and skills towards providing consultation regarding the business growth of grade a supermarket / shop rite during key expansion phase including the acquisition of a neighboring pharmacy and another grocery chain with pharmacies
- successfully turned around an underperforming family meds urban location by increasing store standards, implementing upgrades, substantially reducing internal and external theft, and introducing community outreach / customer education initiatives; led store to achieve profitability following a long period of financial loss
- retained by rite aid following its acquisition of family meds and served in the capacity of a moderator assisting with corporate transition and training new pharmacy mangers in all aspects of job duties
- in recognition of outstanding performance, selected to train new cvs pharmacists nationwide during the company s rapid expansion throughout the 1980s and 1990s; additionally served as a preceptor for university students / pharmacy interns
- played an integral role in conversion of many non-company stores acquired by cvs; developed and implemented numerous strategies for designing customer- and employee-friendly pharmacies
professional experience
grade a supermarket / shop rite 2007 c 2010
staff pharmacist (part time)
rite aid (formerly family meds) 2004
c 2007
pharmacy manager / staff pharmacist / moderator
cvs / caremark 1979 c 2004
pharmacy manager / pharmacist trainer
education
university of connecticut
bachelor of science in pharmacy
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